Amazon Account Manager
hace 6 días
**About Us****The role**:We’re seeking a driven and self-motivated problem solver with exceptionally strong communication skills and the ability to build long-lasting client relationships. We offer a fast-paced, challenging, and creative environment where you will be provided the opportunity to sharpen your analytical, communication, and strategic development skills.**Responsibilities**:- Maintain a portfolio that will gradually grow 5-10 clients and aim to hold a high retention rate- Build long-lasting client relationships by clearly and concisely managing expectations- Build and track KPIs for all accounts under personal client portfolio management- Bi-weekly strategy calls with clients to communicate results and upcoming strategies- Proactively brainstorm and implement strategies to grow client accounts on Amazon and manage client expectations- Reporting and strategizing account progress and action items- Plan, implement and continuously optimize, or delegate advertising campaigns within Amazon’s Campaign Manager- Plan and implement or delegate promotional plans and strategies- Resolve or delegate for resolution of client account issues through troubleshooting and opening cases with Seller Support- Work within software platforms such as Intentwise and Zonguru- Work with other departments to accomplish overall, high level goals- Attend Account Management meetings and or training sessions on a weekly or bi-weekly basis- Participate in daily stand-up meetings that provide an opportunity for you to bring any problems or ‘blockers’ quickly through management so they can be resolved promptly to keep your tasks on track**Qualifications**:- BA in Marketing, Business Development, Management, or other related studies- 2+ years with client account management- 2+ years in digital marketing or eCommerce- Any level of experience with Amazon Seller and or Vendor Central is preferred but not required- Ability to build and maintain client relations- Active listening and the ability to understand client needs- Proactive, go-getter mindset who functions well within a team setting but can work independently- Strong ability to think outside the box, willingness to test new ideas, and develop and implement growth strategies- Strong time management skills and the ability to multi-task- Ability and desire to learn new skills
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