TikTok Commerce

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Team Intro

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities:

• Responsible for managing and developing high potential creators to drive the growth of key content categories and creator success.
• Identify potential partnership opportunities on commerce businesses and work closely with XFN teams to make them happen.
• Independently responsible for a medium-sized group of content creators/partners, develop strategies for growing and retaining creators/partners and foster strong relationships with them. Collaborate with internal and cross-functional teams to highlight creators and support their initiatives.
• Track, analyze and optimize the performance of creators' development efforts including but not limited to active rate, content quality, content views and audience growth.
• Responsible for the operations performance of key metrics and diversity of contents.
• Plan and implement online & offline campaigns based on local trends, local tentpole or even global tentpole, complete related data analysis.

Qualifications

Minimum Qualifications:
- Bachelor's Degree or equivalent practical experience with strong English communication skills (both written and verbal).
- Familiar with the content creation industry and good creator connections.

Preferred Qualifications:
- 3+ years experience working with content creators.
- Able to establish contact, build up trust with creators, and provide complete support on platform training, creator engagement activities.
- Outstanding skills of communication, presentation, and problem-solving, enjoy communication with users, and deliver daily support with a strong user-driven mindset.
- Strong planning skills for online & offline campaigns, be creative and good at brainstorming (PLUS).
- Be enthusiastic, result-driven, focus on efficiency and can work under pressure.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at this link.