Client Operations Lead | Mexico City | Remote
hace 4 semanas
Client Operations Lead | Mexico City | Remote Join to apply for the Client Operations Lead | Mexico City | Remote role at OpsArmy Careers. Position Type: Full-Time Location: Remote Apply here: About The Role: Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You'll work closely with clients to understand expectations, monitor delivery, and proactively address concerns. At the same time, you'll coach and support talent—helping them stay productive, confident, and aligned with service standards. This is a hands‑on leadership role ideal for someone with BPO or service delivery experience who’s ready to step into broader responsibility. Key Responsibilities Act as the primary operational contact for assigned client accounts Maintain regular check-ins to ensure satisfaction and retention Translate client expectations into clear guidance for talent Coach team members on quality, productivity, and communication Monitor attendance, output, and workflow adherence Track deliverables and ensure tasks move on schedule Maintain and reinforce SOPs across accounts Address issues early and resolve misalignments calmly and professionally Qualifications 2–5 years experience in BPO, operations, or client‑facing roles Experience managing client relationships and supporting retention Experience coaching or guiding team members Strong English communication and organization skills Comfortable managing multiple accounts simultaneously Apply here: #J-18808-Ljbffr
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Mexico Site Lead, Mexico City
hace 6 días
distrito federal, México ION A tiempo completoJoin to apply for the Mexico Site Lead, Mexico City role at ION Join to apply for the Mexico Site Lead, Mexico City role at ION Get AI-powered advice on this job and more exclusive features. Lab49 is an award-winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance.We were founded in 2002 to...
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Remote Client Operations Lead for Growth
hace 4 semanas
distrito federal, México OpsArmy Careers A tiempo completoA leading operations firm in Mexico City is looking for a Client Operations Lead to manage client relationships and support talent. This role requires 2-5 years of BPO or service delivery experience, strong coaching skills, and proficiency in English communication. Your responsibilities include acting as the primary contact for clients, ensuring satisfaction...
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Strategic FP&A Lead
hace 1 semana
distrito federal, México SoftwareONE Deutschland GmbH A tiempo completoA global software solutions provider is seeking a Financial Planning & Analysis Lead to manage financial strategy in Mexico City. This role involves leading budgeting cycles, preparing strategic reports, and acting as a key advisor for local operations. The ideal candidate will have a degree in finance or related fields, fluency in English, and experience...
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On-Site Robotics Operations Lead
hace 6 días
distrito federal, México Scale AI A tiempo completoA technology and data solutions company in Mexico City is hiring a Robotics Site Lead to manage the operations of a new robotics data collection facility. Responsibilities include overseeing daily operations, leading a team, ensuring data quality, and serving as a liaison with engineering and product teams. Ideal candidates will have a Bachelor's degree in a...
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Creative Operations Lead: Streamline Campaigns
hace 4 semanas
distrito federal, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoA global technology company in Mexico City is seeking a Creative Operations Manager to lead and optimize creative programs. The role involves supporting creative workflows, managing stakeholder engagements, and driving process improvements. Ideal candidates will have a background in project management and creative production, with strong communication skills...
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Regional Operations Director, Hispanics-Mexico Growth
hace 1 semana
distrito federal, México Kraft Heinz A tiempo completoA global food company is seeking a Director for its Hispanics-Mexico Operations to lead the manufacturing and logistics strategy across Mexico and South America. This role will integrate operational standards and drive efficiency across multiple facilities, ensuring compliance with safety and quality standards. Candidates should have over 15 years of...
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General Manager
hace 4 días
distrito federal, México MAMA SHELTER A tiempo completoA creative hotel group is seeking a General Manager for Mama Shelter in Mexico City. In this role, you will lead a team of about one hundred people, ensuring exceptional guest experiences and operational profitability. Candidates should have experience managing large teams and a solid background in hotel operations, particularly in Food & Beverage. The...
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Tech Lead — Supply Chain, Mexico City Office
hace 6 días
distrito federal, México Open CEDA A tiempo completoA leading sustainability platform is seeking an Engineering Technical Lead in Mexico City to bootstrap a new engineering team. This role involves guiding technical vision, fostering team culture, and writing maintainable code. Ideal candidates will have 6+ years in product development, strong team leadership skills, and experience with Javascript/Typescript....
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Mexico Site Lead, Mexico City
hace 3 semanas
distrito federal, México ION A tiempo completoLab49 is an award-winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance. We were founded in 2002 to bring Silicon Valley solutions to Wall Street’s door. Since then, we have worked on successive waves of technological change, including distributed computing, high-speed automation,...
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Operational Security Lead — Mexico Operations
hace 4 semanas
distrito federal, México Carryt A tiempo completoA logistics company in Mexico City is seeking a Security Coordinator to ensure compliance with safety protocols and manage security operations. Responsibilities include monitoring safety guidelines, conducting route security analyses, and collaborating with State Authorities when necessary. The position offers a competitive salary of $13,000 MXN plus...