Customer Success
hace 1 semana
Únete a nuestro equipo como Customer Success y sé parte de nuestra misión de brindar experiências excepcionales a nuestros clientes en Estados UnidosEn nuestra empresa, nos destacamos como proveedores líderes de dispensadores de combustible, puntos de venta y terminales de servicio.Como Customer Success, tu objetivo principal será asegurar la satisfacción continua y el éxito del cliente a lo largo de todo su ciclo de vida con nosotros, tu enfoque será la retención y maximización del valor del cliente, desde su incorporación inicial hasta su renovación y expansión. Tus funciones incluirán:- Establecer relaciones sólidas y duraderas con nuestros clientes.- Identificar proactivamente las necesidades y preocupaciones del cliente para abordarlas de manera efectiva.- Brindar soporte y entrenamiento continuo para garantizar el uso óptimo de nuestros productos y servicios.- Contribuir activamente en la expansión y retención de cuentas, promoviendo la adopción de nuevas soluciones y funcionalidades.- Aplicar técnicas de ventas cruzadas y upselling para aumentar el valor y la satisfacción del cliente.Te ofrecemos un salario bruto de $25,000 MXN, contrato directo con la empresa. Además, nuestras prestaciones superiores a la ley incluyen un bono de $600 MXN para gastos de home office, fondo de ahorro del 5%, vales de despensa del 5%, seguro de gastos médicos mayores y menores, seguro de vida y todas las herramientas necesarias para tu trabajo, incluyendo equipo de cómputo, silla ergonómica y escritorio. Horario de Lunes a Viernes de 08:00 a 18:30.Tipo de puesto: Tiempo completoSalario: $25,000.00 al mesHorario:- Turno de 10 horasPrestaciones:- Seguro de gastos médicos- Seguro de gastos médicos mayores- Seguro de vida- Trabajo desde casa- Vales de despensaExperiência:- Soporte técnico: 2 años (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Success
hace 2 semanas
Monterrey, México Bond A tiempo completo**Bond** es una empresa que conecta oportunidades con talento joven, estamos buscando a un **Customer Success **para una de nuestras empresas aliadas, **Nufi.****RESPONSABILIDADES**- OnBoarding de los clientes y orientarlos a través del funcionamiento de nuestra plataforma para que los clientes puedan sacar el mayor valor de nuestra solución.- Analizar el...
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Customer Success Coordinator
hace 2 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSEThe Customer Success Coordinator is responsible for handling the foundational level operations and day-to-day processes for their respective assigned accounts while growing their business with GlobalTranz as a whole. The Customer Success Coordinator will work directly with their respective team members to make sure their assigned customers receive the...
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Customer Success Coordinator
hace 2 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSE The Customer Success Coordinator is responsible for handling the foundational level operations and day-to-day processes for their respective assigned accounts while growing their business with GlobalTranz as a whole. The Customer Success Coordinator will work directly with their respective team members to make sure their assigned customers receive...
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Customer Success Coordinator
hace 1 semana
Monterrey, México Worldwide Express A tiempo completoThe Customer Success Coordinator is responsible for handling the foundational level operations and day to-day processes for their respective assigned accounts while growing their business. The Customer Success Coordinator will work directly with their respective team members to make sure their assigned customers receive the utmost customer service levels and...
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Customer Success Specialist
hace 3 semanas
Monterrey, México Brella A tiempo completo**Hey there! Here is Brella in a nutshell**:Established in 2016, Brella has already helped hundreds of thousands of people at events find jobs, colleagues, investors etc. and is on a path towards rapid international scaling. We provide the world’s smartest event app for events with the heart of networking and so far we have digitally transformed thousands...
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Customer Success Specialist
hace 2 semanas
Monterrey, México Brella A tiempo completo**Hey there!Here is Brella in a nutshell**:Established in ****, Brella has already helped hundreds of thousands of people at events find jobs, colleagues, investors etc. and is on a path towards rapid international scaling.We provide the world's smartest event app for events with the heart of networking and so far we have digitally transformed thousands of...
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Customer Success Advisor
hace 1 semana
Monterrey, México CEMEX A tiempo completoThe Customer Success Advisor manages the service delivery to Arkik customers, and the relationship with the customer in regards of assuring that the services offered by Arkik are delivered flawlessly and commitments are met in accordance to service agreements to assure customer retention and willingness to continue growing their business with the help of...
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Customer Success Team Leader
hace 3 días
Monterrey, México Teletrac Navman A tiempo completoJoin our dynamic Customer Success team as our Customer Success Administration Team Lead! You will lead our global administration team and proactively manage and provide high support to the global Customer Success Team. **WHAT YOU WILL DO** - Drive increased Customer Experience (CX) - Oversee all Customer Success Administrators' activity and compliance. -...
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Customer Success Team Leader
hace 2 días
Monterrey, México Teletrac Navman A tiempo completoJoin our dynamic Customer Success team as our Customer Success Administration Team Lead! You will lead our global administration team and proactively manage and provide high support to the global Customer Success Team.**WHAT YOU WILL DO**- Drive increased Customer Experience (CX)- Oversee all Customer Success Administrators' activity and compliance.- Assist...
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Customer Success Manager
hace 2 días
Monterrey, México DIREX A tiempo completo**Vacante para la empresa DIREX en Monterrey, Nuevo León**: mpresa en Monterrey NL Solicita: Customer Success Manager Detalles Generales: Sueldo 65,000 mensuales Control total de Area de Customer Success Incrementar el valor de la cartera de clientes Renovar Cuentas Supervisar la salud de las cuentas Comunicación entre los...
