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hace 1 semana

Desde casa, México Ali Awad Law, P.C. A tiempo completo

Virtual Sales Agent (Law-Intake)Ali Awad Law, P.C. is a rapidly growing personal injury law firm based out of Atlanta, Georgia.Summary:As an Intake Specialist you will be our first source of contact with our clients, receiving and making calls to interact with them. In their day-to-day activities, we assist our possible clients in getting compensated for their personal injuries by qualifying their cases and answering any questions they might have.As a Full-Time Virtual Legal Aide, you will assist our Intake department by following the responsibilities listed but not limited to the ones in this document.**Responsibilities**:- Organize contracts, termination letters, photos, and other documents on Dropbox.- Answer all the inbound calls, clients, and leads with great customer service skills.- Transfer calls to the right member of the team when needed.- Set up Filevine projects for new clients or the tools requested.- Register all the comments, observations, and updates.- Review and look for new contracts to be registered into Filevine.- Follow up on the leads assigned, ensure a great quality interaction, and clean up the old leads.- Answer new potential clients, ask probing questions, and follow the process to complete the sign-in or escalate the call to an Intake Specialist.- Complete the intake process of a new client to be transferred to the Pre-Litigation department.- Complete clinic referrals, taking into consideration the client's location.- Participate in stand-up meetings, dailies, weeklies, and monthly meetings.- Close contracts.**Requirements**:- Fully Bilingual (English)- Sales background.- EXPERIENCE IN PERSONAL INJURY IS A MUST.- Your PC or Laptop (A wired connection to your modem is recommended)- Headset with noise canceling / quiet place to work in- This job is remote, and you will be responsible for your local taxes.

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