Senior Software Engineer- Backend

Senior Software Engineer (Backend) Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human. Continually recognized as a leader for innovation and growth, Drift is expanding our R&D teams and opening a Center of Excellence in Guadalajara, Mexico. Thanks to a recent investment from Vista Equity Partners, Drift is currently the fourth largest enterprise software company globally. Our rapid growth, under the leadership and guidance of our LatinX founders, has created a fast, exciting workplace where curious and determined people solve real business problems to help customers every day. About the role We are looking for Senior Engineers who are passionate and ready to tackle some of the most meaningful problems in the industry—from building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy. You may be involved in creating infrastructure that processes billions of messages a minute to extracting buyer intent and priority for conversations. You could also build tools to trace and visualize any message ever sent so our customers can zero in on giving the best buying experience. Drift Tech Stack (These are not hard requirements) Java AWS Docker / Kubernetes DynamoDB Meet some of our leaders Melissa Leffler, SVP of Engineering, joined January. Melissa is building one of the best engineering teams in the business to take Drift's products to the next level. Bernard Kiyanda, Senior Director of Engineering, joined September. Bernard and his team are instrumental in us expanding to our enterprise customers. Ivan Saskor, Director of Engineering, joined October. Ivan and his team are building out solutions to create efficiencies for sales teams to close deals through automation. Mate Rakic, Senior Director of Engineering, joined June. Starting out as a Tech Lead at Drift, Mate is now leading a team of engineers to innovate the way companies engage prospective buyers and make the process frictionless across the board. What we’re looking for Passion around being closely involved with product teams to focus on realizing outcomes for our customers. Being a technical expert on architectural decisions to help us scale Engineers who enjoy driving best practices by facilitating code reviews and mentoring junior engineers. Enthusiasm for owning projects from conceptualization to implementation. Engineers with a sense of creating frameworks and products to enhance the work of others. You may be a fit for this role if you: Can put yourself in the shoes of our customers to unite design & code and craft fantastic experiences. Enjoy working on the backend, or anywhere it takes to solve problems and delight customers. You are a systems thinker and you have experience designing, building and maintaining REST APIs for use in production. Have architected RESTful services and understand concepts such as batching, versioning, and idempotency. Are considered an expert of a server side programming language (Java8 / Java11). Take pride in creating results quickly by breaking projects down. We execute on small pieces to generate visible results Enjoy working with a diverse group of people with different expertise. Can stitch together many different services and processes together even if you have not worked with them before. Uphold quality standards in engineering, security, and design. What you’ll be doing on the team Day 1 you will Use your onboarding time to learn how things work here and to practice writing and shipping software that makes our customers successful. Start to dig in and get the basics down about our customers. Learn Drift‑specific systems, product information, and review paperwork (we have to get that out of the way). Have lunch with your manager and maybe your team. By the end of week 1 you will Get to know your customer - Every team at Drift owns a different area of the product and our customers are a super important ingredient to how we build products Have received a first look into Drift engineering systems, culture and product process through various conversations; How Product Works at Drift Engineering Path of Success / Path of Failure Auth & Debugging at Drift Customer-centered Engineering #J-18808-Ljbffr