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**Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe****Primary purpose of the position**:The role of the Shared Services Associate Analyst is to execute a sub process within a business process area. In completing daily actionable steps, the Associate Analyst role completes various deliverables by accurately entering data, quickly resolving problems, managing documents, communicating with internal/external customers, looking for process improvement opportunities, and being accountable for the seamless execution of a sub process. Associate Analysts are critical to the successful operation of Global Business Services (GBS) Delivery Centers by serving as a high-performing member of the end-to-end process team.**Essential Responsible Areas**:- Execute established operational processes within the business capability end-to-end process, following standardized procedures and guidelines.- Achieves thoroughness and accuracy when accomplishing tasks by spotting inconsistencies to produce accurate work.- Work closely with team members to ensure seamless handoffs and collaboration throughout the process.- Researches issues, collects data, analyzes information and/or root cause, and finds resolution to discrepancies in a timely manner. Escalates as appropriate to different stakeholders.- Acts as the primary point of contact in the execution of day-to-day tasks including answering questions, resolving issues, and providing analysis.- Positively interacts with team members and internal/external customers to provide high-quality outcomes.- Promotes the spirit of team work and personal accountability through strong collaboration, effective communication, and support in additional ad-hoc project work- Takes initiative to identify inefficiencies within processes and advocates for improved efficiency, performance and quality. May participate in process improvement exercises- Adheres to organizational standards, maintains accurate records and documentation, and follows SOPs to ensure adherence to SOX and/or regulatory requirements (where applicable)- All other assignments associated with above mentioned tasks, which employer assigns to employee.**Region Specific Responsible Areas**:**Manager may add details for specific functional area when posting externally for recruitment, such as collections from customers, etc.. Provide additional clarity on bullet point #1Business Capability Departments:**Account to Report**: Process Accounting Transactions - see associate accountant role**Customer to Cash**: Accounts Receivable: Customer collections role, heavy external customer facing.**Source to Pay**: Accountants Payable: Process purchasing activities and payments to vendors. Internal customer facing role.**Plan to Deliver**: Supply chain processing activities.**Hire to Retire**: Employment processing activities.**Position Requirement & competencies**:**Professional & Education Qualification**- Bachelors degree in Business or related field; equivalent work experience in functional area may be substituted- Preferred job related experience in functional area, not required**Skills**- Strong skills in organization, multi-tasking, consistent accuracy, customer service, effective communication, analysis, problem solving- Quick to learn new tasks, develop skills, and adopt change- Advanced language skills to include fluency in English, both written and verbal**Knowledge**- Preferred SAP and/or JDE experience- Strong proficiency in Microsoft Suite**Compensation & Benefits****- Hiring Salary Range**: $ xxx,xxx- xxx,xxx (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)- (This role will be eligible to participate in the annual incentive compensation plan.)- Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles that enable our customers to contribute to a better world.Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging.Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.No agencies please.Job Grade: Global Grade 8
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