Global Account Manager

Bachelor’s degree or certificate of completion of studies- 2+ years of experience in roles or similar to Account Manager, Sales, Category Specialist, Key Account Manager, Business Development- Advanced English and Spanish (written and spoken)Job summaryDo you want to be part of the next multi-billion dollar business at Amazon? Does global expansion and worldwide impact business excite you? If yes, come join us in a journey of innovation as we kick start the flywheel for our international customers Amazon Global Selling (AGS) is enabling global customers to access millions of new products from Marketplace sellers at cheaper prices with faster delivery services. This high-visibility initiative involving senior level executives helps Amazon march towards our vision of enabling Customers around the globe to have access to the best selection at the best price, no matter where they are located. Amazon Global Selling (AGS) is seeking for a talented, smart, and experienced Account Manager that will help MX merchants grow their business in the US marketplace. The Account Manager (AM) will be on charge of designing and executing scalable methodologies to reach broad groups of sellers and help them improve their account management. The AM will be responsible for identifying and building relationships with key influencers and decision-makers within the executive teams of existing strategic accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements. The Account Manager will build the success of those accounts by providing business insights, training, support and seller education.We are a business development organization focused on aggressive growth for our Sellers’ businesses**Core Responsibilities**:- Analyze customer data and make recommendations in order to maximize the potential of the assigned territory.- Implement and track metrics for recording the success and quality of the campaigns for sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity.- Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings.- Meet or exceed quarterly revenue targets and operational metrics.- Engage with merchants to understand their needs and gauge fit with the Amazon Services product set.- Communicate, educate and prepare trainings for merchants to solve blockages, increase engagement and drive success.- Develop a clear understanding of the Selling on Amazon products along with the features and functionalities.- Assist internal partners to drive change, remove roadblocks and close business.Please provide English language resume.Key job responsibilities- Analyze customer data and make recommendations in order to maximize the potential of the assigned territory.- Implement and track metrics for recording the success and quality of the campaigns for sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity.- Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings.- Meet or exceed quarterly revenue targets and operational metrics.- Engage with merchants to understand their needs and gauge fit with the Amazon Services product set.- Communicate, educate and prepare trainings for merchants to solve blockages, increase engagement and drive success.- Develop a clear understanding of the Selling on Amazon products along with the features and functionalities.- Assist internal partners to drive change, remove roadblocks and close business.- Desired but not mandatory having +1 year of experience using SQL to extract and manipulate data, or experience with other programming or scripting languages such as R or Python.- Proven ability to influence others.- Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements- Evidence of exceeding sales targets- Ability to analyze large datasets and translate them to actionable business insight.