Telecom Admin Support I

hace 5 días


Tijuana, México Seguros Confie A tiempo completo

**Job Information**:Department Name- INFORMATION TECHNOLOGYJob Type- Full timeService Now Ticket- INC Industry- TechnologyModality- On SiteWork Experience- 0-1 yearAssigned Recruiter ContactDate Opened- 04/09/2025City- TijuanaState/Province- Baja CaliforniaCountry- MexicoZip/Postal Code- 22010As Telecom Technician I, you will be responsible for reviewing information regarding telephone, fax and internet services, mainly focused on tracking late payments, making sure services are paid and/or canceled in a timely manner and supporting IT projects and administrative duties.**Job responsibilities and functions**- Telecom billing management- Processing invoices- Billing reports- Constant communication with vendors and Accounts Payable- Refund requests- Telecom services management- Inventory reports- Services quoting and acquisition- Services cancellation- Telecom services install coordination- Communications with branches and IT/Network/Facilities departments- Troubleshooting system issues, such as but not limited to:- Failed inbound and outbound calls- Faxing issues**Requirements**:- High School Degree- Upper Intermediate English Level- Computer knowledge: Microsoft office proficiency- Experience- 6 months to 1 year experience with price quoting and accounting duties- Customer service oriented- Full time availability- Negotiation skills- Problem solver- Excellent communication skills- Strong organization skills- Basic knowledge of Cisco Unified Communications Manager (CUCM)**Benefits**:- Competitive weekly salary- Excellent location (Zona Río, Tijuana)- Legal benefits- Christmas bonus- Savings fund- Profit sharing (PTU)- Vacation days- Vacation premium- Extra paid days off- Private medical insurance and preventative care- Friendly work environment- Financing and discounts at local restaurants and coffee shops- Growth opportunities



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