Subdirector Regulatory Governance and Procedures

Role purpose Coordinate the risk management framework at the IWPB level, ensuring regulatory compliance, tactical and strategic risk mitigation, promoting a strong risk culture. Lead risk accountability, ensuring early identification, assessment, monitoring, and control of risks considering aligning objectives and strategies based on risk analysis and cross-LoB best practices. Anticipate non-compliance and vulnerabilities, ensuring efficient, secure, and auditable processes through a robust internal control system. Promote and advise escalation of emerging issues to strengthen Corporate Governance while informing the Senior Management and ensuring that processes are aligned with global and local regulatory frameworks. Centralize and facilitate IWPB and its representatives (NFR Champions) adequate risk management, identifying critical processes that foster confidence in all involved areas, thus facilitating ongoing compliance in complex and constantly changing environments. Principal Accountabilities and Responsibilities Design, manage, implement, and update the risk management methodology and tools at the IWPB level through the NFR Champions, to ensure compliance and adherence to the Enhanced Enterprise Control Transformation Programme (EECTP) defined by the Risk Control Oversight Office (RCOO). Therefore, the role holder must understand key emerging risks, with the goal of escalating and appropriately reflecting them in the risk profile (either through MSII or controls). The role holder must closely track issues, control gaps, and audit findings, ensuring these are resolved and escalated in a timely manner, and it shall also ensure that the Businesses comply with the risk management process and that the RCA for all products is completed before the end of the year. It is essential to be a key ambassador for mitigation and understanding of the inherent risk for the implementation of key controls and documenting how they prevent and detect risk. In addition, it is important to ensure that all stages of the full RCOO plan are completed with quality, adherence, and approval from the various stakeholders. This is done to confirm that each Head of Business has the full capacity to assess and identify actions to mitigate any risk and make informed decisions for timely escalation and continuous presentation of WPB information to local, regional, or global forums, including incident escalation as appropriate. Role holder must ensure that each Business assumes responsibility for issues related to the control environment. Therefore, it is necessary to implement an IWPB at the central level and coordinate the implementation of a Risk Control Forum for the rest of the BSOs, as part of the new governance frameworks. This forum will seek to provide visibility into all issues related to control and issue management, audits, regulatory requirements, and applicable policies. It will also centrally design a risk indicator dashboard at the IWPB level that serves as a reference point for each Business and is based on L3 Risks. It will also ensure that each BSO additionally implements and defines operational metrics that complement the dashboard, while performing data analysis (Actionable Intelligence) so that each business can present monthly critical indicators and the action plans being developed to contain them. Support the various focal points of each business at IWPB to ensure appropriate escalation on relevant, emerging, commercial, cultural, strategic, and risk management issues, enabling Senior Management to make decisions in accordance with the Corporate Governance guidelines. Therefore, role holder must facilitate, supervise, review, recommend, and evaluate the quality of documents through a monthly Quality Review, as well as coordinate the corresponding submissions to the sections where the business line participates and the committees under the responsibility of the business line (HBMX IWPB RMM, HBMX RMM, LAM RMM, Global WPB RMM, PROC, and HBMX FCRMC WG). The role holder is also responsible for following up on action items arising from escalations to the various governance forums, as well as serving as an advisor and facilitator in the development of Deep Dives, Special Papers (E2E), and other documents, as well as the implementation of Ways of Working (WoW). Manage the Secretariat of the LAM Conduct Forum and the HBMX WPB TPSA Party Oversight Forum, which seek to measure indicators of culture, sales quality, and other aspects, in order to assess whether mitigating actions are in place to contain any risk across the areas involved. This also provides visibility into all emerging issues related to Third Parties and risk management as a line of business. Evaluate and strengthen IWPB's internal control system through the analysis and mapping of key processes to identify process vulnerabilities, as well as ensure the identification of 1LoD issues in Helios, in order to mitigate operational risks and regulatory non‑compliance, improve process efficiency, and ensure compliance with local and global policies. Ensure compliance with global requirements at the LAM and HBMX levels related to Culture, Conduct, PCC, GPAD, Customers with Enhanced Service Needs (CECN), Complaints, Sales Quality, Risks, among others, which must be addressed in accordance with global and local policies. Monitor risk indicators to define plans with the responsible areas to mitigate risks and meet tolerance thresholds. Coordinate IWPB projects, strategies, and initiatives focused on fair customer treatment, as well as manage and communicate to the businesses regarding various exercises carried out to identify, control, and mitigate Conduct and Culture Risk issues. Also, manage policies related to customers with enhanced service needs and direct actions focused on compliance with internal policies and local regulations. Manage projects related to the prevention of money laundering and financial crime. As well as confirming that compliance with regulatory requirements is being carried out with the different business areas in accordance with established processes and timeframes (EWRA, SAT Remittances, SISPAGOS, among others). Certifications, Qualifications & Experience (For the Job – not the Job holder. Minimum requirements of the Job) Advance level of English Bachelor of Laws or similar Experience in Regulatory, Governance 8+ years Experience taking decision High capability to manage teams Effective communication and negotiation skills Strategic vision of business High skills of networking High capability in teamwork Strong analytical and problem solving skills Leadership and supervise skills for constantly changing risk environment We are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen. “At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care” At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights. #J-18808-Ljbffr