Technical Support Representative
hace 1 semana
**WSM is an American company based in San Diego, California. WSM is an industry-leading e-commerce platform for auto parts suppliers. Clients all over the country rely on us to deliver the technology they need to grow their businesses. Our 35+ person company is well-established and ripe for growth. We are looking for a Technical Support Representative to join our fast-growing team.****Hours 7:30 AM to 5:00 PM Pacific Time but may grow into split shifts. Long-term full-time remote work.**Our Technical Support Representatives work diligently to support our valued clients and their businesses. As a member of our Client Experience team you will work with both our internal team members as well as our clients. You will receive extensive training on our proprietary software in order to ensure your success and potential for growth.In this role you will:- Perform first level technical troubleshooting & investigation.- Monitor and manage group and individual service desk queues. Review, prioritize and assign service requests to the appropriate group to perform the work requested.- Assist in developing and communicating internal processes and standards.- Assist in developing and maintaining our client-facing knowledge base.To qualify for this role, we require you to possess:- 1 year of customer service experience.- 1 year of experience in a technical support role.- The ability to demonstrate superior customer service skills.- Fluency in English, written and oral. Abilities in a second language are a plus.- Ability to work a rotating on-call shift.- Access to reliable internet, computer, and a mobile device.To qualify for this role, we would like you to possess:- Excellent critical thinking skills and sound judgment. Proven ability to make critical, timely and sound decisions based on accurate judgment.- Excellent customer service skills.- Excellent verbal and written communication skills.- Ability to multitask in a fast paced environment, exercise patience and professionalism during stressful situations and follow established guidelines and instructions.- Experience with web design & development.**Job Types**: Full-time, ContractPay: $10/hour**Job Types**: Full-time, ContractPay: From $170.00 per hourSchedule:- Flexible shift**Experience**:- Technical Support Representative: 1 year (preferred)- Customer Service: 1 year (preferred)
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Technical Support Representative
hace 1 semana
Mexicali, México Web Shop Manager A tiempo completo**WSM is an American company based in San Diego, California. WSM is an industry-leading e-commerce platform for auto parts suppliers. Clients all over the country rely on us to deliver the technology they need to grow their businesses. Our 35+ person company is well-established and ripe for growth. We are looking for a Technical Support Representative to...
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Technical Support
hace 1 semana
Mexicali, México LTVplus LLC A tiempo completo**KEY TECHNICAL SKILLS, KNOWLEDGE and QUALIFICATIONS**: - Minimum of high school diploma or equivalent required, post high school education preferred. - Technical certifications including A+, Network+, Security+ or Microsoft Desktop Support Engineer/Microsoft Certified Professional (MCP) certifications are highly desired. - 6+ months customer service or...
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Technical Support
hace 1 semana
Mexicali, México LTVplus LLC A tiempo completo**KEY TECHNICAL SKILLS, KNOWLEDGE and QUALIFICATIONS**:- Minimum of high school diploma or equivalent required, post high school education preferred.- Technical certifications including A+, Network+, Security+ or Microsoft Desktop Support Engineer/Microsoft Certified Professional (MCP) certifications are highly desired.- 6+ months customer service or sales...
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Technical Support L1
hace 4 semanas
Mexicali, México Ltvplus Llc A tiempo completo**KEY TECHNICAL SKILLS, KNOWLEDGE and QUALIFICATIONS**:- Minimum of high school diploma or equivalent required, post high school education preferred.- Technical certifications including A+, Network+, Security+ or Microsoft Desktop Support Engineer/Microsoft Certified Professional (MCP) certifications are highly desired.- 6+ months customer service or sales...
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Site Manager I: Water Treatment Technical Lead
hace 3 días
Mexicali, México Ecolab A tiempo completoA leading water treatment company in Mexico is seeking a Field Service Representative to provide technical support to customers. This role requires four years of experience in an industrial or mechanical environment, particularly with water treatment. The successful candidate will demonstrate strong skills in equipment installations and system analysis,...
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Site Manager I: Water Treatment Technical Lead
hace 3 días
Mexicali, México Ecolab A tiempo completoA leading water treatment company in Mexico is seeking a Field Service Representative to provide technical support to customers. This role requires four years of experience in an industrial or mechanical environment, particularly with water treatment. The successful candidate will demonstrate strong skills in equipment installations and system analysis,...
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Costumer Service Representative
hace 2 semanas
Mexicali, México Equivity A tiempo completo**Join Our Team as a Customer Service Representative at Equivity!** At Equivity, we believe in creating a workplace where every team member thrives. We're seeking a passionate and dedicated Customer Service Representative to bring their unique talents to our collaborative and supportive environment. **Your Impact** In this role at Equivity, your...
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Costumer Service Representative
hace 4 semanas
Mexicali, México Equivity A tiempo completo**Join Our Team as a Customer Service Representative at Equivity!**At Equivity, we believe in creating a workplace where every team member thrives.We're seeking a passionate and dedicated Customer Service Representative to bring their unique talents to our collaborative and supportive environment.**Your Impact**In this role at Equivity, your contributions...
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Costumer Service Representative
hace 7 días
Mexicali, México Equivity A tiempo completo**Join Our Team as a Customer Service Representative at Equivity!** At Equivity, we believe in creating a workplace where every team member thrives. We're seeking a passionate and dedicated Customer Service Representative to bring their unique talents to our collaborative and supportive environment. **Your Impact** In this role at Equivity, your...
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Costumer Service Representative
hace 2 semanas
Mexicali, México Equivity A tiempo completo**Join Our Team as a Customer Service Representative at Equivity!**At Equivity, we believe in creating a workplace where every team member thrives. We're seeking a passionate and dedicated Customer Service Representative to bring their unique talents to our collaborative and supportive environment.**Your Impact**In this role at Equivity, your contributions...
