Bilingual Operations Agent I
hace 2 semanas
PURPOSEESSENTIAL DUTIES & RESPONSIBILITIES- Enter shipments in the TMS platform- Contact pickup and delivery locations to set appointment times, following shipment constraints- Verify accuracy of shipment information with customers- Assist customers with service requests, inquiries, or concerns- Partner with carrier sourcing representatives to ensure we provide current, competitive rates- Handle a high volume of calls daily- Be available for the on-call covering nights, weekends, and holidays as neededREQUIRED KNOWLEDGE/SKILLS/ABILITIES- Exceptional attention to detail- Arrive to work on time daily, prepared to begin your job- Willingness to learn, improve, and receive coaching/constructive feedback- Must be willing to work through unexpected problems to find a reasonable solution- Ability to help clients recognize areas for improvement in their logistics processes and routings- Detail-oriented and problem-solving skills- Ability to work professionally and effectively with a diverse group of individuals- Ability to quickly learn and navigate through multiple systems proficiently- Ability to self-manage and proactively assume tasks, and communicationsQUALIFICATIONS- High school diploma, or equivalent- 2 years of customer service experience- 4 years of freight logistics experienceWORK ENVIRONMENT
-
Operations Billing Specialist
hace 4 semanas
Monterrey, México Vorto Operations Llc A tiempo completoBilingual billing specialists wantedOur Monterrey Office keeps on growing!We started less than 3 years ago with 4 people in Monterrey and now that we're north of a 100 people, we still need more like-minded individuals to roll with us!**Responsibilities**:- Responsible for full-cycle billing reconciliation process- Direct interaction with our customers and...
-
Operations Billing Specialist
hace 5 días
Monterrey, México Vorto Operations LLC A tiempo completoBilingual billing specialists wanted Our Monterrey Office keeps on growing! We started less than 3 years ago with 4 people in Monterrey and now that we're north of a 100 people, we still need more like-minded individuals to roll with us! **Responsibilities**: - Responsible for full-cycle billing reconciliation process - Direct interaction with our...
-
Bilingual Agent
hace 2 semanas
Monterrey, México Tres R A tiempo completo**Vacante para la empresa Tres R en Monterrey, Nuevo León**: **Bilingual Agent** **Requirements**: - Education: Business or related degree (can be ongoing if time availability allows). - Advanced English (mandatory). - Previous Call Center experience preferred (6+ months). **Compensation & Benefits**: - Base salary plus incentives - Law benefits...
-
Bilingual Agent
hace 2 semanas
Monterrey, México HRO A tiempo completoWe are looking for a dynamic **Bilingual Agent**, who has proven experience performing a wide variety of telephone service transactions and providing member service within the call center environment, to provide customer assistance working from home based in Monterrey. **About you**: **Salary & Benefits**: - $14,000 Base salary - Up to $3,000 Performance...
-
Bilingual Agent
hace 4 semanas
Monterrey, México Hro A tiempo completoWe are looking for a dynamic **Bilingual Agent**, who has proven experience performing a wide variety of telephone service transactions and providing member service within the call center environment, to provide customer assistance working from home based in Monterrey.**About you**:**Salary & Benefits**:- $13,000 Base salary- Up to $2,000 Performance Bonus-...
-
Bilingual Agent
hace 3 semanas
Monterrey, México HRO A tiempo completoWe are looking for a dynamic **Bilingual Agent**, who has proven experience performing a wide variety of telephone service transactions and providing member service within the call center environment, to provide customer assistance working from home based in Monterrey.**About you**:**Salary & Benefits**:- $13,000 Base salary- Up to $2,000 Performance Bonus-...
-
Bilingual Agent
hace 2 semanas
Monterrey, México HRO A tiempo completoWe are looking for a dynamic **Bilingual Agent**, who has proven experience performing a wide variety of telephone service transactions and providing member service within the call center environment, to provide customer assistance working from home based in Monterrey. **About you**: **Salary & Benefits**: - Base salary up to $16,800 - Up to $3,000...
-
Retention Bilingual Agent
hace 4 semanas
Monterrey, México Sutherland A tiempo completoDescription**Sutherland is seeking a motivated and passionate person to join us as a Retention Agent. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills to success together, we want to work with you!**What make us different?**Our workforce has thrived in an environment...
-
Work at Home Bilingual Agent
hace 7 días
Monterrey, México Sutherland A tiempo completoDescription** Sutherland is seeking a motivated and passionate person to join us as a Bilingual Customer Service Agent. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **What make us different?** Our...
-
Work at Home Bilingual Agent
hace 7 días
Monterrey, México Sutherland A tiempo completoDescription**Sutherland is seeking a motivated and passionate person to join us as a Bilingual Customer Service Agent. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!**What make us different?**Our workforce...
