Customer Support Assistant I
hace 1 semana
**Customer Support Assistant I****The company**Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous learning.**Our people**At Toshiba, all team members are empowered to take responsibility and develop innovative solutions to our customers' most challenging problems. To retain and develop top talent, we foster a work environment that celebrates creativity, encourages skill development, and enables multidisciplinary collaboration.**What you will bring to the team**- Follow-up to critical incidents.- Contact with users to attend to their failures.- Follow-up to suppliers for attention of incidents**What you will be doing**:Your typical day as a Toshiba **Customer Support Assistant I **will involve:**What you will be doing**:**Responsibilities**:- Register and control of Incidents- Contact with users to attend to their failures- Follow-up to suppliers for attention of incidents- Compliance with the company's training guidelines**Naturally To be successful in this role, you must have and know of**- Studies: Office basics, Customer Service.- Experience: Customer knowledge, Knowledge of incident management systems and follow-up process to incidents.- English: NOT- Must be a collaborator who works in a team,- YES- Experience with direct and indirect customers,..YES- Experience with systems such asSERVICE NOW- General knowledge ofOFFICE & OFFICE BASICS- Experience of technical process mainly related with...FOLLOW-UP INCIDENTS- Extensive experience using Excel,..YESPreferred skills:- Experience in..CUSTOMER SERVICE- Experience of the technology company and in the use of Retailer´s systems..SERVICE NOWWe offer:- Career plan and real growth opportunities- Constant training, tutoring, online corporate courses, eLearning and more- Pleasant work environment (game room, nap area, amenities and more).- Flexible work hours and dress code- Hired directly by Toshiba and 100% under payroll- Benefits of the law (IMSS, INFONAVIT, December day voucher, vacation voucher)- Major and Minor medical expenses insurance: Life, major medical expenses with dental and visual coverage. (For the employee and direct family members)- Savings fund for employees, capped at the limit of the law- Grocery coupons- 12 days of vacation plus 6 floating days- Relocation bonusWe offer competitive compensation and benefits focused on employees, their economic development and well-being as well as their professional development, taking care of the balance between their personal and work life, join us and be part of our Toshiber teamEEO:Toshiba Global Commerce Solutions is an equal employment employer and is committed to providing employment opportunities.
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Customer Support Assistant I
hace 1 semana
Chapultepec, México Toshiba Global Commerce Solutions, Inc. A tiempo completo**Customer Support Assistant I** **The company** Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster...
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Administrative Assistant/hr
hace 4 semanas
Chapultepec, México JUDY RECLUTAMIENTO FR A tiempo completoSolar Panel call center office located in Tijuana is looking for an Administrative/HR Assistant with experience in dealing with people, also a highly organized, proactive, and resourceful assistant to provide comprehensive administrative and strategic support to the company. The assistant will be responsible for managing daily operations, facilitating...
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Administrative Assistant/hr
hace 3 semanas
Chapultepec, México JUDY RECLUTAMIENTO FR A tiempo completoSolar Panel call center office located in Tijuana is looking for an Administrative/HR Assistant with experience in dealing with people, also a highly organized, proactive, and resourceful assistant to provide comprehensive administrative and strategic support to the company. The assistant will be responsible for managing daily operations, facilitating...
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Work From Home Executive Assistant
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Chapultepec, México Bairesdev Llc A tiempo completoAt BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting‑edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1 % of tech talent, works remotely on roles that drive significant impact worldwide. Executive Assistant at...
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Service Representative I
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Chapultepec, México Toshiba Global Commerce Solutions, Inc. A tiempo completo**Service Representative I** **The company** Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster...
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Senior Product Support Advocate
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Administrative Assistant
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Customer Experience Representative
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Customer Success Manager
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San Miguel Chapultepec I Sección, México Rankmi SPA A tiempo completo**Descripción del puesto**: En **Rankmi** seguimos creciendo y buscamos a un/a **Customer Success Manager** para unirse a nuestro equipo en México. Esta persona será responsable de gestionar y fortalecer la relación con nuestros clientes activos, asegurando su satisfacción, promoviendo el uso eficiente de nuestros productos **SaaS**, y liderando...
