Shift Area Manager

**DESCRIPTION**:At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department.Main activities are:Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.Proactively identify and lead process improvement initiatives and Lean tools.SUPERVISORY RESPONSIBILITIES:You will be part of the Amazon Logistics Team, responsible of the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.You are responsible for ensuring that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.In addition, one of the most important aspects of your job is to lead change at internet speedinnovation has made us the global company that we are today.Help in daily operations: Receive, scan, lift and move shipments up to 25 kgs. EachRoute shipments within the AMZL coverage area.Support and assign job duties to process assistants.Due to the nature of Amazon’s business, being able to adapt to sudden changes and growth according to operational necessities.Track & monitor sorting operation and driver’s dispatch.Continual standing and/or walking an average of 5 miles daily.Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned.Key job responsibilitiesYou are the owner of your operation, you will lead a multidisciplinary team, you will be in charge of managing personnel supported by the HR team, you will take care of the safety and productivity of your station and you will be an agent of change for people and for the companyA day in the lifeAfter generating the weekly work plan of the operation, you will lead the operation shifts, a large part of your work and day to day is at night, and in shift your job is to ensure the safety of your work team, develop your team, meet quality goals, adhere to the work plan and resolveAbout the teamInclusive team cultureAt Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.**BASIC QUALIFICATIONS**:- 1+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Speak, write, and read fluently in English**PREFERRED QUALIFICATIONS**:- 1+ years of performance metrics, process improvement or lean techniques experience