Vacation Rental Listing Specialist

**We’re hiring**Angel Host is a Canadian-based, data-driven, and tech-enabled vacation rental maximization service that helps property managers and owners worldwide outperform their markets. By handling pricing optimization, reservations, channel marketing, and guest services, we empower our clients to focus on growth—boosting portfolio performance while significantly reducing their workload.Founded by seasoned, award-winning entrepreneurs, Angel Host is on a mission to become a leader in vacation rental management. And we’re well on our way—already managing 1,000+ properties across the U.S., Canada, Mexico, the Caribbean, and Europe.**Does our mission inspire you?**Are you excited by the idea of working in a fast-paced, fun, and flexible environment filled with smart, driven people from around the world? Looking for unlimited opportunities to grow, learn, and contribute to a high-impact start-up?If yes—keep reading**The position: Listing Specialist**As our Listing Specialist, you will play a pivotal role in managing the entire lifecycle of our clients' property listings across various platforms. You will be responsible for seamlessly integrating new properties, ensuring optimal channel distribution, executing updates, and continuously optimizing existing listings to maximize visibility, performance, and booking potential. Working closely with our Onboarding, Account Management, Revenue Manager, and Customer Service teams, you will ensure our listings are accurate, appealing, and consistently meet the high standards required by Angel Host and our platform partners.This position is for you if you are ready to jump into an energetic start-up environment where you will become an expert in vacation rental listing management. You will play a key role in the company's success and have the opportunity to build a career as we continue to grow.**Specifically, we need you to**:- **Integrate New Properties**:- Set up new properties comprehensively (A-Z) within our Property Management Software (Guesty).- Work closely with the Onboarding team to ensure accurate and timely integration according to established processes and timelines.- Ensure all new property listings are professional, accurate, complete, and optimized for performance from day one.- Configure necessary settings, workflow automations, and client portals related to listings.- **Manage Channel Distribution**:- Ensure seamless connectivity and troubleshoot any synchronization issues between the PMS and OTAs.- Implement best practices for channel distribution and ensure listings meet the specific requirements of each platform.- When needed, assist with channel distribution tasks like pre-filling onboarding questionnaires.- **Optimize Listings for Performance**:- Continuously analyze listing performance data (e.g., views, click-through rates, booking conversion) from various platforms.- Identify underperforming listings and develop/implement strategies to improve their visibility and booking potential (this includes content, photos, amenities, settings, etc.).- Actively seek out and implement optimization opportunities and tips provided by platform partners.- Follow up on optimization tasks to ensure they result in generating bookings.- Monitor key performance indicators (KPIs) related to listing optimization.- "Relaunch" or significantly refresh listings as needed to boost performance.- **Execute Listing Changes & Maintain Accuracy**:- Execute bulk listing updates and handle individual listing change requests accurately and efficiently.- Ensure all listing details, descriptions, amenities, photos, and policies) remain accurate and consistent across all platforms.- Constantly review and contribute to improving elements of the listing management process.- **Become a Platform Expert & Collaborate**:- Collaborate effectively with Onboarding Coordinators, Account Managers, Customer Service, Revenue Managers, and other internal teams.- Because of our start-up environment, be open to working on various related tasks as needed and demonstrate flexibility.**Is this job for you? Well, it is if**:- You have at least 2-3 years of experience in a relevant role involving listing management, channel management, or property management system administration, specifically within the vacation rental or hospitality industry (this is a major plus).- You have hands-on experience with Property Management Software (PMS), with **Guesty experience being strongly preferred.**:- You are **highly attentive to detail** and thrive in environments requiring accuracy and focus.- You possess **strong organizational and time management skills**, with a proven ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced setting.- You have a **very strong sense of initiative** and are proactive - you don't wait to be told what needs to be done. "This is not my responsibility" isn't in your vocabulary.- You