Database Engineer

**Database Engineer**Are you passionate about the chance to bring your experience to a world-class company that is market-leading**About the Role**In this opportunity as a **Database Engineer**, you will:**MAJOR AREAS OF ACCOUNTABILITY**- Technology (70%)_Database Support- Provide in-depth critical support for Oracle and Postgresql databases- Provide Cloud - EC2 and Aurora RDS database support on Oracle and PostgreSQL databases.- Provide primary support for critical, complex production databases- Troubleshoot, investigate, and drive the resolution of incidents- Administration of Oracle on Unix/Linux environments- Strong operational familiarity with RAC on Oracle 11g/12c and above.- Perform various project-related database requests for customers. Tasks can include DDL generation, cloning, schema and/or table-level data refreshes, and performance tuning.- Support database backup/recovery using storage technologies such as NAS and RMAN etc.- Manage backup/recovery and provide Disaster Recovery planning.- Contribute/write/maintain OS-level scripts (i.e., UNIX shell) for system DB maintenance. Ensure the quality and consistency of data and database systems by following a defined set of procedures (change control, security procedures, user passwords, backups, etc).- Pro-actively identify database issues and resolutions.- Assume ownership of database related problems; work closely with internal technical teams to pursue problem resolution and root cause analysis- Coordinate interaction with vendors, creating service requests and escalating as needed to ensure timely resolution- Provide problem management and resolution for repeat issues- Make recommendations and contribute to the design and development of long-term solutions- Participate in new system builds; create databases, schemas and deploy standard jobs and monitoring, and user permissions and login administration.- Through review and solid handoffs, ensure system supportability prior to production utilization- Adhere to documented change and incident management policies- Use established Shared Services support processes and tools to document and track problem resolution- Develop technical documentation for use in future incident resolution- Provide support outside of normal office hours when necessary and appropriate to support major database implementations or to react to highly critical database production issues. (emergency and infrequent pre-planned occurrences)- Learn and stay current on the features and functionality of Postgresql and Oracle databases, focusing on technology to improve performance, availability, reliability, stability and work efficiencies.- Learn and stay current on standard database solutions designed by the Systems Engineering Database group.- Translate highly technical solutions/problems into clear language useful to audiences at varying technical levels- Prepare high quality technical documentation, present it clearly to interested parties- Communicate in a concise and professional manner when interacting across staff levels and internal/external customers- Mentor and coach database engineers- Research and develop team leadership skills.- Contribute to and influence a variety of work streams concurrently- Set individual goals that are consistent with business goals- Participate in initiatives to define, measure, and report on database quality and stability- Develop the knowledge of Thomson Reuters product lines and supported technologies- Proactively generates relevant ideas for new and improved operations or use of technology- Understands the impact of new projects and technical impacts to supported systems- Collaborates with peers, Design & Engineering DBAs and managers to determine system strategy and how best to implement and support it**Ongoing Education and Training**- Learn and stay current on the features and functionality of ORACLE, Postgresql databases, and other Flavors of Databases, focusing on technology to improve performance, availability, reliability, stability and work efficiencies.- Learn and stay current on standard database solutions designed by the Systems Engineering Database group.**_ Leadership and Communication (15%)_**- Translate highly technical solutions/problems into clear language useful to audiences at varying technical levels- Prepare high quality technical documentation, present it clearly to interested parties- Communicate in a professional manner when interacting across staff levels and internal/external customers- Mentor and coach Associate / Database engineers and peers- Research and develop team leadership skills.**_ Management and Administration (5%)_**- Contribute to and influence a variety of work streams concurrently- Set individual goals that are consistent with business goals- Participate in initiatives to define, measure, and report on database quality and stability**_ Business Acumen and Strategy (10%)_**- Has broad knowl