Senior Analyst

hace 4 semanas


distrito federal, México MX003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

Description :

Senior IT Systems Engineer

What's in Marsh for you?

  • A company with a strong brand and results to match.
  • Opportunity to interact with different areas of Marsh and career growth.
  • Employee resource groups that provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and the client organization.

What is in it for you?

  • A competitive salary
  • Employee friendly policies
  • Health care and insurance for you and your dependants
  • Healthy Work life balance
  • A great working environment
  • Flexible benefits packages to suit your needs and lifestyle

We will count on you to :

  • Provide support to help ensure application availability, reliability and stability and assist with the documentation of root cause analysis of some in-scope, routine incidents.
  • Support the implementation of application performance improvement initiatives and provide assistance to other technical groups on process improvement initiatives, as necessary.
  • Under general supervision, provide engineering support and technical evaluation of application software and middleware, as well as provision of support and technical evaluation of software components.
  • Perform assigned activities to help improve service efficiency and effectiveness.
  • Participate in cross-OpCo technical design and engineering projects, as directed by manager/supervisor.
  • Plan & perform major version upgrades of application and web servers such as Tomcat, Apache Web Server, etc.
  • Follow change control processes to support application releases.
  • Remediate application and software related security vulnerabilities.
  • Create and maintain technical documents such as knowledge base articles, infrastructure diagrams, and FAQs.
  • Perform routine housekeeping and health monitoring. Write Linux/UNIX Shell Scripts as and when needed for monitoring, recycling, automating tasks, etc.
  • Support and resolve issues like application recycles, disk space issues, process hung, port conflict, logs archiving, SSL certificate expiry, etc. on Linux platform.
  • Work on putting together and submitting infrastructure related requests, such as DNS registration, SSL certs etc.
  • Candidate must be flexible in terms of working hours due to the nature of the role providing 24X5 weekdays support and weekend On-Call support on a rotational basis.
  • Willingness to work on weekends to support application releases and maintenance is required.

Requirements :

  • 5-7 years of experience in System Engineering providing Project and System support across a portfolio of business applications and systems focusing on supporting Client Facing Web Applications
  • Strong knowledge in Linux & Windows Fundamentals and Administration
  • Strong knowledge of WebLogic, Oracle Fusion, Apache, Nginx webserver, JavaScript and Windows Server/IIS administration
  • Strong knowledge of cloud computing technologies and environments as well as experience with container systems (Docker) and container orchestration (e.g. Kubernetes)
  • A good awareness of Microsoft .NET technology
  • Strong professional experience automating AWS configuration, build and deployments using Ansible, CloudFormation or other equivalents.
  • Sound knowledge of F5 Load Balancer, Firewalls, DNS, etc.
  • Certification in AWS a plus

Skills that will make you stand out :

  • Strong verbal and written communication skills, to work effectively with international teams, including Development, Database, OS and Infrastructure support teams.
  • Excellent technical, diagnostic, and troubleshooting skills.
  • Self-directed individual with strong motivation and willingness to take initiative.
  • An analytical, creative thinker who can focus on the details without losing sight of the big picture
  • Strong attention to detail
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