Issue Manager Vicepresident

hace 2 semanas

Ciudad de México Citi A tiempo completo

Manage new and existing Quality Assurance Review requests, assigning work to Quality Assurance and Independent Validation Analysts as efficiently and logically as possible.- Supervise that all assigned Quality Assurance Reviews and other tasks are completed by Quality Assurance and Independent Validation Analysts in a timely fashion and as per the Quality Assurance Review Manual.- Develop strong ability in the team and the users to understand problems and focus on Issues root cause analysis to guarantee the proper corrective action plans (CAPs).- Identify the time, challenges and users constraints to achieve adequately the team goals.- Keep a record of all disputes and disagreements from IMOs and/or IBCOs on Quality Assurance Reviews resolutions and resolve them.- Escalate problems in the Quality Assurance Review Process as soon as they are identified and coordinate efforts with the Issue Management Quality Assurance and Independent Validation Executive to remediate and improve.- Maintain an updated version of a flow chart for the Quality Assurance Review process and coordinate training sessions or communications every time there is a change in the process.- Perform the Managers Control Assessment (MCA) as per the corporate standards.- Communicate general status of the team to the Issue Management Quality Assurance and Independent Validation Executive at least on a biweekly basis.- Actively participate in training sessions.- Actively participate in recurrent issues management working groups.- Proactively provide feedback to the Issue Management Area Head to improve issues management practice.- **Job Family Group**:Compliance and Control- **Job Family**:Business Control- **Time Type**:Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting

  • Issue Pre-validation Manager Vicepresident

    hace 2 semanas

    Ciudad de México Citi A tiempo completo

    **Responsibilities**:- Manage new and existing Issue Pre-validation requests.- Supervise that all assigned Issue Pre-validation Reviews and other tasks are completed in a timely fashion.- Develop strong ability in the team and the users to understand problems and focus on Issues root cause analysis to guarantee the proper corrective action plans (CAPs).-...

  • Issue Pre-validation Manager Vicepresident

    hace 2 semanas

    Ciudad de México Citi A tiempo completo

    **Responsibilities**: - Manage new and existing Issue Pre-validation requests. - Supervise that all assigned Issue Pre-validation Reviews and other tasks are completed in a timely fashion. - Develop strong ability in the team and the users to understand problems and focus on Issues root cause analysis to guarantee the proper corrective action plans (CAPs). -...

  • Issue Pre-validation Manager Vicepresident

    hace 4 semanas

    Ciudad de México Citi A tiempo completo

    Manage new and existing Quality Assurance Review requests, assigning work to Quality Assurance and Independent Validation Analysts as efficiently and logically as possible.Supervise that all assigned Quality Assurance Reviews and other tasks are completed by Quality Assurance and Independent Validation Analysts in a timely fashion and as per the Quality...

  • Issue Pre-validation Manager Vicepresident

    hace 23 horas

    Ciudad de México Citi A tiempo completo

    Manage new and existing Quality Assurance Review requests, assigning work to Quality Assurance and Independent Validation Analysts as efficiently and logically as possible. Supervise that all assigned Quality Assurance Reviews and other tasks are completed by Quality Assurance and Independent Validation Analysts in a timely fashion and as per the Quality...

  • Issue Pre-validation Vicepresident

    hace 2 semanas

    Ciudad de México Citi A tiempo completo

    Manage new and existing Pre-validation activities, assigning work to Quality Review Pre-Validation Analysts as efficiently and logically as possible.- Supervise that all assigned Pre-Validation Reviews and other tasks are completed by Pre-Validation Analysts in a timely fashion.- Develop strong ability in the team and the users to understand problems and...

  • Reconciliation Monitor Unit Vicepresident

    hace 4 semanas

    Ciudad de México Citi A tiempo completo

    The Ops Sup Sr. Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...

  • Vehicle Synthesis Issue Resolution Analyst

    hace 4 semanas

    Ciudad de México FCA A tiempo completo

    The Vehicle Synthesis Issue Resolution Analyst will be responsible for managing program issues with the goal of quickly closing out open issues. The analyst will track overall progress of open issues and will work with cross functional teams to quickly understand root cause, containment, and corrective actions. Additionally, the analyst may have the...

  • Vehicle Synthesis Issue Resolution Analyst

    hace 7 días

    Ciudad de México FCA A tiempo completo

    The Vehicle Synthesis Issue Resolution Analyst will be responsible for managing program issues with the goal of quickly closing out open issues. The analyst will track overall progress of open issues and will work with cross functional teams to quickly understand root cause, containment, and corrective actions. Additionally, the analyst may have the...

  • Reconciliation Monitor Unit Vicepresident

    hace 23 horas

    Ciudad de México Citi A tiempo completo

    The Ops Sup Sr. Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...

  • Independent Assessment Vicepresident

    hace 3 semanas

    Ciudad de México Citi A tiempo completo

    Coordination and Liaison at the Banamex Franchise Strategic Reviews of different businesses, processes and productsCoordination of logistics, budget, premises, travel and expenses coordination, chasing-up senior management (SMEs) reviewers and all participants for ensuring information and deliveries are efficiently and timely available for the review.Close...