Director of Services Operations

hace 7 meses

distrito federal, México Definity First A tiempo completo

We seek a highly skilledDirector of Services Operations to join our dynamic team.
As aremote position based inMexico.
Responsibilities:

  • Responsible for the success of the service operation, including customer satisfaction, service excellence, and operational efficiency.
  • Establish and maintain strong relationships with clients, to understand their needs and expectations and ensure the delivery of high-quality services that meet or exceed expectations.
  • Provide leadership, guidance, and mentorship to the professional services operations team to foster a culture of excellence and professional development.
  • Develop and implement strategic plans and processes to optimize service delivery consistency and quality and enhance operational profitability.
  • Manage resource allocation and capacity planning to ensure optimal utilization of resources.
  • Develop and implement policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices.
  • Collaborate with other functional teams towards overall business objectives.

We seek a highly skilledDirector of Services Operations to join our dynamic team.
As aremote position based inMexico.
Responsibilities:

  • Responsible for the success of the service operation, including customer satisfaction, service excellence, and operational efficiency.
  • Establish and maintain strong relationships with clients, to understand their needs and expectations and ensure the delivery of high-quality services that meet or exceed expectations.
  • Provide leadership, guidance, and mentorship to the professional services operations team to foster a culture of excellence and professional development.
  • Develop and implement strategic plans and processes to optimize service delivery consistency and quality and enhance operational profitability.
  • Manage resource allocation and capacity planning to ensure optimal utilization of resources.
  • Develop and implement policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices.
  • Collaborate with other functional teams towards overall business objectives.

Qualifications:
  • Bachelor's or postgraduate degree.
  • Proven experience in a senior leadership role overseeing professional services operations in the Software Development and IT Services industry.
  • Proven track record of driving process improvement and operational efficiency.
  • Strong understanding of project management methodologies and best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Experience managing cross-functional teams and collaborating with stakeholders at all levels of the organization.
  • Demonstrated ability to develop and implement strategic plans and initiatives to drive operational excellence.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Knowledge of relevant regulatory requirements and industry standards.


About Definity First
Definity First specializes in IT Services, Cloud Business Applications & Microsoft Technologies, providing enterprise-grade solutions that translate into a successful business transformation.

We've received your resume. Click here to update it.

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume

#J-18808-Ljbffr

  • Director of Operations

    hace 1 mes

    distrito federal, México Sagan A tiempo completo

    Job Title: Director of OperationsLocation: Remote (Global)Salary Range: up to 4000 USDWork Schedule: Full-time, 40 hours per week, with availability during Atlantic Standard Time (AST) or Eastern Standard Time (EST).NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs...

  • Director of Operations PDS

    hace 2 meses

    distrito federal, México Cushman & Wakefield A tiempo completo

    Job Title : Director of Operations PDS Job Description Summary The Director of Operations will provide leadership to the overall project management service line for a designated region, including business operations, financial management, process development, quality assurance, change management, and project delivery practices. This role is responsible for...

  • Director of Operations PDS

    hace 2 meses

    distrito federal, México Cushman Wakefield Multifamily A tiempo completo

    Job Title Director of Operations PDS Job Description Summary The Director of Operations will provide leadership to the overall project management service line for a designated region, including business operations, financial management, process development, quality assurance, change management, and project delivery practices. This role is responsible for...

  • Director of Operations

    hace 1 mes

    distrito federal, México Newstorycharity A tiempo completo

    ABOUT THE ROLE At New Story, we pioneer solutions to end the global housing crisis by empowering families to become land and homeowners in thriving communities. As the Director of Operations, you will be a driving force behind the successful implementation of this critical work across Latin America. With your sharp operational expertise and strong...

  • Marriott International | Director of Operations

    hace 2 semanas

    distrito federal, México Marriott International A tiempo completo

    Gain full access to job listings from company websites worldwide. Only Verified, High-Quality Jobs No ads, scams, or junk. Save Time and Focus on Real Opportunities Explore thousands of open positions, including a wide range of flexible remote jobs tailored to your lifestyle. Professional Resume Review Included Receive expert feedback with specific...

  • Engie | Transport Operations Director

    hace 1 día

    distrito federal, México Engie A tiempo completo

    Transport Operations Director Transport Operations Director Energy at the service of Mexico. For more than 25 years, at ENGIE Mexico we have been committed to bringing energy and promoting economic development through an accessible, diverse and competitive energy offer that boosts Mexico's economic dynamics At ENGIE Mexico we are addressing environmental...

  • - | Transport Operations Director

    hace 7 días

    distrito federal, México - A tiempo completo

    Transport Operations Director Energy at the service of Mexico. For more than 25 years, at ENGIE Mexico we have been committed to bringing energy and promoting economic development through an accessible, diverse and competitive energy offer that boosts Mexico's economic dynamics.At ENGIE Mexico we are addressing environmental challenges by transforming our...

  • International PE RE Fund, Director of Operations, Mexico City, Mexico

    hace 7 meses

    distrito federal, México PER, Private Equity Recruitment A tiempo completo

    About our client We are currently working with a residential platform backed by an international private equity fund that seeks a Director of Operations for its Mexican portfolio. You will join a recognized team of qualified professionals and lead a solid team of professionals across multiple properties with unique locations and extraordinary services. The...

  • International PE RE Fund, Director of Operations, Mexico City, Mexico

    hace 2 meses

    distrito federal, México caia.org - Jobboard A tiempo completo

    About our client We are currently working with a residential platform backed by an international private equity fund that seeks a Director of Operations for its Mexican portfolio. You will join a recognized team of qualified professionals and lead a solid team of professionals across multiple properties with unique locations and extraordinary services. The...

  • oilandgas.org.uk | Transport Operations Director

    hace 7 días

    distrito federal, México oilandgas.org.uk A tiempo completo

    Transport Operations Director Energy at the service of Mexico. For more than 25 years, at ENGIE Mexico we have been committed to bringing energy and promoting economic development through an accessible, diverse and competitive energy offer that boosts Mexico's economic dynamicsAt ENGIE Mexico we are addressing environmental challenges by transforming our...

  • ENGIE Group | Transport Operations Director

    hace 3 días

    distrito federal, México ENGIE Group A tiempo completo

    Transport Operations Director Energy at the service of Mexico. For more than 25 years, at ENGIE Mexico we have been committed to bringing energy and promoting economic development through an accessible, diverse and competitive energy offer that boosts Mexico's economic dynamics. At ENGIE Mexico we are addressing environmental challenges by transforming our...

  • Senior Director, Professional Services

    hace 2 meses

    distrito federal, México ADP, Inc. A tiempo completo

    ADP is hiring a Sr. Director, Professional Services Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Do you want to continuously learn through ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging...

  • Director of Customer Experience Operations, LATAM

    hace 1 mes

    distrito federal, México Crunchyroll Inc. A tiempo completo

    About Crunchyroll WE HELP EVERYONE BELONG. IT’S OUR PURPOSE. Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or...

  • Services Director

    hace 2 meses

    distrito federal, México AVEVA Denmark A tiempo completo

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi,...

  • Dexis Consulting Group | Director of Operations, USAID Mexico

    hace 2 semanas

    distrito federal, México Dexis Consulting Group A tiempo completo

    Gain full access to job listings from company websites worldwide. Only Verified, High-Quality Jobs No ads, scams, or junk. Save Time and Focus on Real Opportunities Explore thousands of open positions, including a wide range of flexible remote jobs tailored to your lifestyle. Professional Resume Review Included Receive expert feedback with specific...

  • Director of Rooms

    hace 2 meses

    distrito federal, México Accor Hotels A tiempo completo

    Company DescriptionEnnismore, with its luxury brand SLS Hotels , is currently undertaking a magnificent all-inclusive project in the oasis that is Playa Mujeres, just north of Cancun, Mexico. SLS Playa Mujeres Cancun, All-Inclusive Collection is planned to open November 2024. Introducing the newest gem of dazzling luxury to reach Cancun’s Playa Mujeres...

  • Director of Finance

    hace 2 meses

    distrito federal, México Arbor Lodging Management A tiempo completo

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and...

  • Director of Finance

    hace 2 meses

    distrito federal, México Accor Hotels A tiempo completo

    Company DescriptionWe are looking for a Director of Finance to join the opening SLS Playa Mujeres Cancun, All-Inclusive Collection . Ennismore, with its luxury brand SLS, is currently undertaking a magnificent all-inclusive project in the oasis that is Playa Mujeres, just north of Cancun, Mexico. Opening is planned for this November 2024. Introducing the...

  • Business Unit Director Logisctics

    hace 1 mes

    distrito federal, México Evermonte A tiempo completo

    Recognized for its excellence in international logistics services, the company is expanding and is looking for a Business Unit Director to lead a new business unit. The professional will be responsible for developing and implementing commercial growth strategies, optimizing operations and ensuring the delivery of high-quality logistics solutions, with a...

  • AVEVA | Services Director

    hace 3 días

    distrito federal, México AVEVA A tiempo completo

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. Reports to: Services VP, Americas Location: Mexico City (Hybrid) This position is responsible for...