Manager, MDR

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you’ll do The Manager Sales Development will possess the ability to manage and motivate Sales Development Representatives (SDR) to achieve individual sales and opportunity generation quotas. They also must be able to measure monitor and hold SDRs accountable for their activities and results as well as lead by example. The Sales Development Manager is required to make lead qualification calls with SDRs assist in appointment setting and effectively present Docusigns corporate overview and value proposition. They will work with the head of the North American Sales Development organization to increase efficiencies and processes within the department. The Sales Development Manager will mentor each SDR on his / her team individually while also building a strong cohesive collaborative team and is responsible for monitoring pipeline conversion rates and delivering on quota and forecast. This position is a people manager role reporting to the Sr. Manager Sales Development. Responsibility Grow Monthly Recurring Revenue (MRR) in defined vertical markets and geographic territories from new SMB Corporate and Enterprise accounts. Develop and execute sales process and strategies and ensure compliance to internal data management and reporting including use of. Assess sales activities and forecasts to determine sales progress and required improvements. Recommend and implement improvements to achieve sales and opportunity creation goals. Collaborate with Marketing Demand Generation team to ensure effective follow up on leads to generate sales opportunities. Communicate results and adjust plans according to evolving business needs. Provide detailed reporting of lead flow and key performance indicators to senior management. Manage and coach a team of SDRs to develop their sales skills including vertical market knowledge forecasting prospecting and other necessary skills while maintaining individual accountability to goals. Maintain and protect Docusigns core values leading by example. Work with each SDR to develop and implement business / sales plans to achieve sales quota. Identify and support opportunities for the training and professional development of department personnel. Operate well in a fast paced dynamic environment without requiring significant supervision. Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation). Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role / job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law. What you bring Basic BA / BS in a business or a technical related field of study from an accredited college or university 5 years prior sales and / or sales development experience in a position selling SaaS / Cloud Applications Software at the Enterprise level Preferred Demonstrated ability to consistently exceed sales / prospecting targets Demonstrated ability to successfully resolve situations that are broadly defined complex diverse and occasionally unprecedented Excellent communication and presentation skills both verbal and written Demonstrated ability to identify new creative ways to drive more SMB Corporate and Enterprise businesses to purchase and utilize Docusigns diverse solution suite Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience. Bonus and Stock Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global Benefits Paid Time Off: earned time off as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming. EEO Statement Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category. Key Skills Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management Employment Type Full-Time Department / Functional Area Field Sales Experience years Vacancy 1 #J-18808-Ljbffr