Head of Iam Service Delivery

hace 6 días

Azcapotzalco, México HSBC A tiempo completo

-Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.We are currently seeking an experienced professional to join our team in the role of **Head of IAM Mexico.****Role Purpose**: Head of Identity Access Management (IAM) provides leadership to all of the operational processes supported out of Mexico.**Key Duties**:- Providing strong leadership and consultation on all aspects of IAM Service Delivery required to meet the Access Management Standards. Other responsibilities include but not limited to:- Privileged Access controls and account management requirements. This can include IT environment support accounts, system accounts and business administration accounts.- Working closely with all key stakeholders such as Cyber Security and CTO teams to deliver the desired outcomes.- Financial and operational accountability for operational teams based in Mexico.- Will provide entity management to all of the IAM teams based in Mexico which include day to day administrative actions.- Support and drive standardisation of talent management, operating processes, financial systems and best practice.- Manage a portfolio of programmes as required by the job role, providing guidance to team, managing team performance and development and supporting the Global Head of IAM Service Delivery.Requirements- Proven experience in process re-engineering, project management and operations experience.- Experience in facing off with various audit teams both internal and external eg Internal Audit, PWC, CCO testing, Regulators such as FRB etc- Knowledge and understanding of RPA (Robotics process automation)- Engaging with internal and external stakeholders including 2nd and 3rd line of defence.**Skills**- Excellent written and spoken English (and national language: Spanish)- Highly self-motivated with well-developed analytical reasoning and communication skills.- Leadership with confidence and an ability to inspire others - capable of leading and motivating a team of high calibre individuals into new challenges.- Strong team working ethic- actively contributes to the team, leading by example. Helps to maintain a co-operative, conscientious and customer focused environmentAt HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.**Issued By HSBC Electronic Data Process Mexico Private LTD

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