Product Manager, Digital Commerce Platform

**Product Manager, Digital Commerce Platform**Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you.Join our team The Product Manager, Digital Commerce Platform will analyze platform metrics and customer feedback to drive continuous improvement and innovation in personalization capabilities.**About the Role**In this opportunity as a Product Manager, Digital Commerce Platform, you will:- Articulate and implement a forward-thinking strategy for our personalization platform, incorporating AI to enhance content relevance and user experience.- Serve as the key liaison between stakeholders and product teams to gather personalization requirements, ensuring alignment with business goals and customer expectations.- Explore and implement opportunities to integrate AI and GenAI into personalization solutions, driving innovation and superior value for users.- Lead cross-functional Agile teams, fostering a collaborative environment focused on delivering high-quality personalization features.- Create and maintain a product roadmap and backlog, prioritizing personalization features that maximize business impact and align with strategic priorities.- Analyze platform metrics and customer feedback to drive continuous improvement and innovation in personalization capabilities.- Conduct comprehensive research and analysis of industry trends to identify opportunities for differentiation and innovation in content personalization.- Design and execute A/B testing methodologies and proof-of-concept initiatives to validate hypotheses, measure personalization effectiveness, and ensure data-driven product decisions before full-scale implementation.**About You**You’re a fit for the role of Product Manager, Digital Commerce Platform if your background includes:- 5 years of experience as a product manager, ideally with a focus on personalization platforms and AI technologies.- Experience in recommendation systems and user preference modeling is preferred.- Ability to advocate for and design user-centric personalization solutions that enhance customer satisfaction and engagement.- Proficient in using data analytics to inform personalization decisions and improve user experience.- Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.- Experience working in an agile scrum development environment, with a proven track record of leading successful product teams.- Excellent verbal and written communication skills, with the ability to articulate complex personalization concepts clearly and effectively.- Familiarity with the technical aspects of recommendation algorithms, NLP, and ML models, with the ability to bridge communication between technical and non-technical stakeholders.LI-LJ1**What’s in it For You?**- **Hybrid Work Model**:We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.- **Flexibility & Work-Life Balance**:Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.- **Career Development and Growth**:By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.- **Industry Competitive Benefits**:We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.- **Culture**:Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.- **Social Impact**:Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.- **Making a Real-World Impact**:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of l