Microsoft Dynamics CRM Business Anaylst.
hace 6 días
Microsoft Dynamics CRM Business Analyst This is a client-facing role responsible for reviewing the business needs and designing, implementing, and supporting CRM applications of company clients. The successful candidate must demonstrate a willingness to go the extra mile for the team's success. They will be a problem solver, creative thinker, fast learner, and detail-oriented. Skills 2 to 5 years consulting experience in business applications with a focus on business modeling and software implementation. Demonstrated ability to: Analyze and understand business problems. Model data and processes. Conduct workshops. Familiar and experienced in: Core application functionality. Implementation Methodology – Some use and knowledge of Microsoft SureStep. Application technology stack. Related Microsoft technologies such as Microsoft SQL Server, Microsoft Exchange Server, Microsoft .NET, Microsoft Office SharePoint Portal Server, Microsoft BizTalk Server. Industry Knowledge Microsoft CRM certifications (e.g., application, customization, and configuration), a plus. Position Description: Lead and/or participate in analysis sessions with clients to determine application requirements for new CRM implementations. Analyze client business processes to identify opportunities for improvement. Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM. Design and write specifications for CRM customization to meet customer requirements to be implemented by team members doing CRM coding. Perform data migration analysis and planning for design purposes. Basic Qualifications 3-5 years experience implementing large packaged CRM applications (Microsoft Dynamics CRM, Siebel, SAP CRM, Oracle CRM, SalesForce.com, SalesLogix, or Pivotal) required. Knowledge of and proficiency with the native configuration and customization tools exposed from Microsoft Dynamics CRM. Strong conceptual, analytic, and problem-solving skills. Ability to work under pressure and meet deadlines. Must be a team player and be able to effectively interact with staff at all levels of the firm. Preferred Qualifications MS Dynamics CRM software experience. Experience with Scribe or similar data integration tools. Experience with Agile methodologies a plus. Excellent written and verbal communication skills. Ability to work as an effective member of a team. Motivated to work in a fast-paced environment. Willingness to be located in the client’s city during projects. #J-18808-Ljbffr
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