Lead Business Analyst

**Responsibilities**- Provide strategic leadership to cross-functional teams to ensure timely, high-quality, and scalable project delivery- Own the end-to-end business analysis process, driving alignment between stakeholders and ensuring business goals are met- Mentor and guide Business Analysts and team members to enhance their delivery capabilities and foster professional growth- Identify risks early, perform risk assessments, and lead the development and implementation of mitigation strategies- Proactively monitor progress, identify potential roadblocks, and implement action plans to maintain momentum and meet deadlines- Act as the primary liaison between business stakeholders, technical teams, and third-party vendors to ensure effective communication and coordination- Regularly communicate with senior stakeholders, providing strategic insights, progress updates, and clear resolution plans for any challenges- Facilitate and lead requirements-gathering sessions with stakeholders to ensure business needs are effectively translated into technical specs- Oversee documentation of project objectives, progress, lessons learned, and maintenance of comprehensive project records- Continuously refine processes and implement best practices to improve team efficiency, foster collaboration, and provide greater transparency for stakeholders- Evaluate current tools and methodologies, recommending and implementing updates to optimize team performance and project execution**Requirements**:- 5+ years of experience in Business Analysis- 1+ years of leadership experience in relevant roles- Proven expertise in E-Commerce, with a deep understanding of related technical, operational, and business aspects- Extensive experience in Jira and Miro for agile project management, with advanced abilities to create, optimize, and manage requirements- Exceptional analytical skills, with the ability to synthesize complex business needs into cohesive technical documentation- Advanced communication and interpersonal skills, excelling at stakeholder management, team collaboration, and conflict resolution- Strong leadership and mentoring abilities, with a track record of driving team success and fostering a collaborative environment- Highly skilled problem-solver, able to anticipate and address challenges to maintain project momentum and quality- Excellent command of English (B2+ level), both written and spoken, with a strong emphasis on technical communication skills**Nice to have**- Experience in SAP Commerce Cloud (Hybris Commerce)- Familiarity with Adobe Experience Manager (AEM), providing added value for integration considerations**We offer**- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- International Mobility Plan within 25 countries- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days plus 4 floating days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet billsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.