Program Director

Programs Director- Contract Type: Full Time, Ongoing- Salary: Minimum salary 665k MXN/Year (includes 13th month). Salary is commensurate with skills and experience- Benefits: Enjoy flexible work arrangements and an appreciation for work/life balance.- Location: Merida, Mexico- Reports to: Regional Director of Latin America Caribbean, based in Merida, MexicoPosition Overview- Are you a life-long learner, curious about the world around you?_- Are you ready to bring your unique skills to a mission-driven organization?_- Do you enjoy being a part of a student’s journey of personal, academic and intercultural growth?_If so, we would love to welcome you to our global communityWe are looking for an individual to administer core parts of IFSA study abroad programs in Merida including: leading the planning and supporting the delivery of co- and extracurricular activities, orientation, and other events; coordinating enrolment and student support services with local university partners; supporting and ensuring effective academic administration; and engaging with students to enhance their program experience and wellbeing. In this position, you will work closely with colleagues from our sites in the Latin America & Caribbean, the Global Health & Safety Team, Program Operations, Academic Programs and Student Engagement teams.IFSA (Institute for Study Abroad), a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 19 countries and 48 cities around the globe. Our commitments to inclusive excellence, intercultural agility, individualized learning and enduring impact are present in every aspect of our programs.Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success, just as we build programs with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do, IFSA is the place for you.In this position, your responsibilities would include:Program Operations- Participation in pre-arrival student webinars- Plan and deliver welcome orientations for students- Support and coordinate excursions, co-curricular activities, orientations and other events as needed- Conduct appreciative advising with students, including roadmap consultations, and regularly meet with students to assess their experiences and help resolve problems- Support academic management of programs, including the course registration process, appreciative advising, and student roadmap consultations.- Manage data associated with programs and program operations to ensure accuracy and integrity- Manage program assistants on a rotation basis: provide training, and ensure quality delivery- Contribute to emergency response and student incident management based on established protocol, and participate in after-hours emergency phone rotation- Support the preparation of budgets, forecasts and other financial reports by ensuring accurate cost estimates and expense tracking- Understand, support, and comply with IFSA policies, including academic, disciplinary, health and safety, operational, and fiscal policies- Attend and contribute to weekly regional meetings and be prepared to present gains at IFSA level- Other duties and projects, as assigned, which may include: opportunities to contribute to other site and department operations via remote work; opportunities to support organization-wide initiatives.Partnership Management- Lead and support ongoing coordination with university partners in Merida, related to enrolment, housing, student support, transcripts, and other issues as needed- Cultivate positive working relationships with both sending and host university partners to ensure effective collaboration and support growth and development goals- Lead, support and develop relationships with local partners in support of co- and extracurricular offering, orientations, and other events and activitiesProgram Development- Support the planning and delivery of new programs- Support the development of custom program proposals, as well as the planning and delivery of summer and proprietary programs- Contribute to the regular and effective review of programs and activities, helping to identify and implement improvementsLeadership- Help maintain the highest standards of academic and operational quality- Contribute to the development of best practices and standard operating procedures across the organization, and help to foster a culture of continuous improvement- Help to cultivate and model practices and behaviors that reflect IFSA’s organizational commitments of inclusive excellen