Security Automation Engineering

**Summary**:The main objective of the CSOC Engineering is to design, develop, implement, and manage dataflow pipelines and integrate them with SIEM platforms such as Sentinel and Splunk. The Data onboarded to SIEM will be Crucial for CSOC Analysts and the content development and SOAR Engineers to develop monitoring alerts and automation playbooks.Collaboration with internal and external stakeholders, including Novartis' internal teams, external vendors, and Product/Platform engineers, will be a crucial aspect of this role. The CSOC Engineer will work closely with Application owners to understand and integrate various datasources. This may involve utilizing services such as Cribl, Syslog NG, Azure Monitoring Agent, Universal Forwarder to list a few.Furthermore, the CSOC Engineering Lead will work in close partnership with the CSOC stakeholders, including TDR, THR, Forensic, Content Development, and SOAR teams. Their expertise and collaboration will be instrumental in quickly resolving any Data onboarding requests or resolve any issues with the detection rule on security tool such as SIEM, DLP, EDR.Overall, the CSOC Engineering role is pivotal in ensuring the proactive defence of Novartis' critical assets, systems, and infrastructure against the ever-evolving landscape of cyber threats.**About the Role**:**MAJOR ACCOUNTABILITIES**In addition to accountabilities listed above in Job Purpose:- **SOAR**- Identify and implement automation opportunities by continuously analyzing security operations workflows to optimize existing playbooks and introduce new automation.- Work closely with automation consumers, CSOC analysts, and security teams to gather requirements and ensure automations align with security best practices and business objectives.- Validate vendor-provided SOAR integrations to ensure expected functionality and compatibility with security tools.- Design and develop custom case management solutions to improve security investigations, incident tracking, and response efficiency.- Partner with CSOC engineers, Threat Hunters, and Analysts to develop and implement automation solutions tailored to operational needs.- Develop, maintain, and enhance custom SOAR integrations to extend automation capabilities and support evolving security needs.- Define, measure, and track automation effectiveness, adoption rates, and impact on CSOC efficiency. Present ROI and operational improvements to leadership.- Ensure that automation delivers tangible business value and reduces the burden on security teams.- Monitor the health, reliability, and performance of the SOAR platform, ensuring automation jobs run as expected, troubleshooting issues proactively, and minimizing system downtime.- Enable faster detection, response, and remediation of security incidents by refining automated workflows, integrating threat intelligence, and improving case management processes.- Maintain detailed documentation for automation workflows, playbooks, integrations, and troubleshooting procedures.- Foster a culture of continuous improvement by regularly refining automation logic, eliminating inefficiencies, and ensuring SOAR workflows remain aligned with evolving threat landscapes and security priorities.- Provide 24x7 on-call support on a rotational basis, including weekends, to ensure system stability and incident response readiness.**KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS**- **Automation Efficiency**: Drive the automation of manual security operations processes within SOAR to enhance response times and reduce analyst workload.- ** Integration Success**: Implement and maintain seamless integrations between SOAR and various security tools, including SIEM, EDR, threat intelligence platforms, and case management systems.- ** Incident Response Optimization**: Improve incident handling by reducing Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) through SOAR-driven automation.- ** Error Reduction & Accuracy**: Minimize false positives and workflow misconfigurations by refining automation logic and validation processes.- ** Case Management &**C**SOC Productivity**: Enhance CC analysts’ efficiency by automating repetitive tasks, improving case management, and optimizing investigation workflows.- ** Health Monitoring & System Reliability**: Continuously monitor SOAR platform health, automation performance, and API integrations to ensure high availability, timely issue resolution, and mínimal system downtime.- ** User Adoption & Feedback**: Foster adoption of SOAR automation by ensuring automations are user-friendly, effective, and well-received by security teams, with measurable satisfaction scores and usability feedback.- ** Continuous Improvement & Innovation**: Identify gaps in security processes and technologies, recommend improvements, and contribute to the ongoing enhancement of CSOC services through automation and orchestration.**PERSONAL CONSIDERATIONS**As the role is part of a g