Order Fulfillment Optimization Specialist

**General Information**:- Req #- WD - Career area:- Supply Chain- Country/Region:- Mexico- State:- Nuevo León- City:- Monterrey- Date:- Thursday, August 21, 2025- Working time:- Full-time**Additional Locations**:- Mexico - Nuevo León - Monterrey- Mexico - Nuevo León - Monterrey**Why Work at Lenovo**:- We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).**Description and Requirements**:**Key Responsibilities**- Analyze existing order fulfillment workflows, identify bottlenecks, and design digital strategies to streamline processes (e.g., order capture, processing, picking, packing, shipping, and delivery).- Lead the implementation of digital tools or platforms to automate manual tasks in order fulfillment, reducing errors and cycle times.- Collaborate with stakeholders to define key performance indicators (KPIs) for order fulfillment (e.g., on-time delivery rate, order accuracy, lead time) and monitor performance through data-driven insights.**Order Visualization & Digital Transformation**- Drive the development and deployment of order visualization solutions, enabling real-time tracking of orders across the supply chain (from placement to delivery) for internal teams and external partners.- Spearhead initiatives to integrate order data from disparate systems (e.g., ERP, CRM, Order Visibility Portal) into a unified visualization dashboard, ensuring data accuracy and accessibility.- Research and evaluate emerging technologies (e.g., AI-driven solutions) to enhance order visibility and support data-driven decision-making.**Cross-Functional Collaboration**- Partner with operations teams to gather requirements, test new processes, and provide training on digital tools to ensure adoption and effectiveness.- Engage with sales, customer service, and logistics teams to align order fulfillment and visualization strategies with customer needs and business objectives.**Project Management & Continuous Improvement**- Manage end-to-end digital transformation projects related to order fulfillment and visualization, including planning, resource allocation, timeline tracking, and risk mitigation.- Conduct post-implementation reviews to assess solution performance, gather feedback, and identify opportunities for further optimization.- Stay updated on industry trends, best practices, and regulatory requirements related to supply chain digitalization and order management.**Qualifications & Skills**- Bachelor’s degree in Supply Chain Management, Industrial Engineering, Information Systems, or related field.- 2+ years of experience in supply chain operations, order management, or digital transformation initiatives.- Proven track record of implementing digital solutions in order fulfillment or supply chain processes.- Strong knowledge of ERP, CRM, and supply chain management systems; experience with data visualization tools (e.g., Power BI, Tableau) is a plus.- Solid understanding of KPIs and metrics for order management and fulfillment.- Excellent project management skills with experience in Agile or waterfall methodologies.- Strong analytical and problem-solving abilities with a data-driven mindset.- Exceptional communication and collaboration skills to work effectively across diverse teams.- Familiarity with emerging technologies (AI, automation, IoT) in supply chain optimization is desirable.- Fluent English level- Availability to work on a Hybrid model at the Monterrey plant- Resume in English is required.**Additional Locations**:- Mexico - Nuevo León - Monterrey- Mexico - Nuevo León - Monterrey- Mexico- Mexico - Nuevo León- Mexico - Nuevo León - Monterrey ,- Mexico - Nuevo León - Monterrey