Sales Support Assistant

Salary:- Competitive- Location:- Mexico City- Country:- Mexico- Business Unit:- Cambridge International- Vacancy Type:- Permanent- Closing Date:- 14 September 2025**Meet the recruiter**:Sham BurhmSalary range: CompetitiveLocation: Mexico City, HybridContract: Permanent, Full TimeWe are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.We are looking for a Sales Support Assistant to help our Latin America and the Caribbean Business Development (BD) team continue to grow. We work with schools from Early Years (3 years old) to Advanced (18 years old) providing programes, assessment, resources and support. In this position you have the opportunity play a vital role helping our experienced team reach their customers and meet customer needs.**About the role**The Sales Support Assistant provides valuable administrative support to the International Network Latin America and Caribbean TeamAs Sales Support Assistant you will:- Provide valuable administrative support to the International Network Latin America Team to help facilitate projects, events and co-operation with the Cambridge English offices.- Provide sales support to all the BD managers ensuring good follow up with customers and detailed reporting of sales activity.- The aim of this role is to increase revenue and customers satisfaction by fully supporting BD managers in their roles.Additional Tasks can be found by clicking on the link to the full job description below).***About you**We are searching for someone with a genuine thirst for knowledge, always eager to learn and develop both personally and professionally. A growth mindset is essential—someone who believes that a positive attitude can unlock remarkable achievements. In the LATAC team, laughter is a daily occurrence, so a sense of humour and a playful spirit are highly valued; after all, work should be both rewarding and enjoyable.We look for a strong desire for success, not just individually, but for the team and for Cambridge as a whole. An innovative approach is important, with the willingness to regularly assess and refine how things are done, propose new ideas, and adapt to shifting priorities or last-minute requests.Collaboration is at the heart of our work, and we appreciate those who contribute to a positive team spirit, whether in person or through written and verbal communication. Finally, we seek individuals who take responsibility for their contributions, making a meaningful impact by consistently meeting objectives, managing projects, and respecting deadlines.**Additional and desirable requirements**:- Proficient in Excel, Word, PowerPoint, and comfortable with databases and research- Fluent in English and Spanish, with excellent written and verbal communication skills- Strong organisational and time-management abilities; handles multiple projects and remains calm under pressure- Effective relationship builder with proven teamwork and initiative- Experience in relevant projects, events, and customer service; education or publishing experience desirable- Knowledge of Salesforce is an asset- Flexible, independent, and collaborative approach to work- Degree-level education preferred but not required**Rewards and benefits**We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class benefits package:- Law benefits- Life assurance- Medical Insurance- Vales de despensa (Vouchers food)- Fondo de ahorro (Saving fund)- Aguinaldo (Christmas bonus)- Prima vacacional (Vacation Bonus)We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.**Why join us**- Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration._- Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet._- #LI-SB1_