Patient Experience Manager
hace 2 semanas
Patient Experience ManagerAbout the Role: Are you passionate about transforming patient experiences and driving innovative strategies? Join our team as the Patient Experience Manager, where you'll play a pivotal role in shaping the future of patient engagement at Pfizer. As the Patient Experience you will PSP programs Strategy, you'll be at the forefront of creating and implementing strategies that enhance the patient journey and drive our Patient Support Programs (PSP).Key Responsibilities:- CoCreate strategy with Marketing teams.- Lead the development and execution of key Patient Platform strategies with a mid- and long-term view.- Oversee the end-to-end process, from digital experience to patient journey and sales funnel strategy, identifying cross-portfolio opportunities.- Advocate for and implement agile methodologies to drive efficiency and innovation.- Generate insights across customer and patient journeys to inform strategic decisions.- Serve as the program lead for patient experience and PSP strategy, implementing enhancements and new services.- Guide local patient omnichannel execution for brand teams and act as the product owner of PfizerConmigo (Platform).- Disseminate key messages across various channels and translate digital experience metrics into strategic insights.- Define metrics and drive continuous improvement initiatives.- Explore and lead innovative approaches to digital experiences.- Collaborate with Global Centers of Excellence (COEs) to ensure content is fit-for-purpose and can be localized effectively.- Partner with Digital & BiopharmaOps to lead the rollout of new global capabilities.- Develop local guidance on new channels aligned with global strategies.- Upskill commercial colleagues in go-to-market (GTM) enablement.- Act as a catalyst for agile methodologies and experimentation pilots.Capabilities and Skills Needed:- Strong background in Marketing and Digital Marketing.- Experience with Patient Support Programs.- Proficiency in Agile methodologies.- Expertise in Brand Plans and Design Thinking.- Ability to generate and leverage Customer Insights.- Proven People Management skills.- Strong Project Management capabilities.- Analytical skills to drive data-informed decisions.Why Join Us? At Pfizer, we are committed to improving patient outcomes and transforming the healthcare landscape. As a key member of our team, you'll have the opportunity to make a significant impact on patient experiences and contribute to our mission of creating a healthier world. Join us and be part of a dynamic, innovative, and supportive environment where your skills and expertise will be valued and nurtured.EEO (Equal Employment Opportunity) & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.Marketing and Market ResearchLI-PFE
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Patient Experience Coordinator
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Ciudad de México Novartis A tiempo completo799 million. That’s how many lives our products touched in 2019. And while we’re proud of that, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives? We believe the answers are found when curious, courageous and collaborative people like you are...
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Patient Recruitment Planning Specialist
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Ciudad de México ICON A tiempo completo**Specialist, Patient Recruitment - Mexico City****The Patient Recruitment Specialist **will support the assigned Sr. Specialist/Manager/Sr. Manager with the development and execution of Patient Recruitment and Retention strategies and tactics appropriate to the awarded study needs and in alignment with the Sponsor requirements.**The Role**- Support assigned...
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Patient Recruitment Assistant/patient Recruiter
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Ciudad de México ICON plc A tiempo completo**Assistant, Patient Recruitment -** **The Patient Recruitment Assistant **is an integral role to support Accellacare's growth and success by contacting patient leads and pre-screening potential patients for participation in clinical research studies. Acting as the initial point of contact for patients, you will conduct phone screens, review patient’s...
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Patient Recruitment Assistant/patient Recruiter
hace 9 horas
Ciudad de México ICON plc A tiempo completo**Assistant, Patient Recruitment -****The Patient Recruitment Assistant **is an integral role to support Accellacare's growth and success by contacting patient leads and pre-screening potential patients for participation in clinical research studies. Acting as the initial point of contact for patients, you will conduct phone screens, review patient’s basic...
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Patient Advocacy Manager
hace 4 días
Ciudad de México, Ciudad de México Ultragenyx Pharmaceutical A tiempo completoWhy Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won't...
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Patient Advocacy Manager
hace 2 días
Ciudad de México, Ciudad de México Ultragenyx Pharmaceutical A tiempo completoWhy Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won't...
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Patient Safety Manager
hace 1 semana
Ciudad de México Gilead Sciences A tiempo completoFor Current Gilead Employees and Contractors: At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight...
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Patient Safety Manager
hace 4 semanas
Ciudad de México Gilead Sciences, Inc. A tiempo completoJob Description At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest...
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Patient Recruitment Associate Ii
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Ciudad de México ICON Plc A tiempo completoPRA II Mexico ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development The Patient Recruitment Associate is responsible to support the assigned...
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Patient Recruitment Associate Ii
hace 1 semana
Ciudad de México ICON Plc A tiempo completoPRA IIICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical developmentThe Patient Recruitment Associate is responsible to support the assigned Manager/Sr. Manager...
