Business Systsems Support Analyst

hace 4 semanas

Monterrey, México Multi-Color Corporation A tiempo completo

**Build your Career with an Industry Leader**Multi-Color Corporation and Fort Dearborn have merged and are now the world’s largest prime label and packaging supplier. Join the new MCC and you will have the opportunity to become part of an organization that has been committed to excellence and industry leadership for over 110 years.Under the direction of the Director of Business Systems, the Business Systems Analyst is responsible for system and business process analysis, data analysis, system support, system configuration and end-user training for processes in their assigned business systems. The Business Systems Analyst will work with end-users and other IT staff to ensure that best practices are established and utilized, working properly and efficiently, and that end-users are properly trained.**Why work at MCC**:- Compensation:- Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)- Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays**Responsibilities**:- Work with users to gather detailed requirements and develop functional specifications for new system requirements, system enhancements and reporting requirements.- Utilize data & process analysis methods and tools to identify system and process improvement opportunities.- Configuration and maintenance of assigned business systems to support project requirements and enhancements for changing operational and business needs.- Conduct knowledge transfer and training of end-users, including the sharing of best practices. Create and maintain system, process, and end-user documentation.- Ensure that project requirements, timeline, budget, and scope are being met.- Work with users to develop report requirements to support business processes and continuous improvement. Experience in report writing and SQL query building is desired, but not necessary.- Perform data analysis and minor programming to support data migration from legacy systems to standard business systems.- Ensure all established policies, procedures and controls are enforced and followed.- Model the Corporate Values (Integrity, Passion, Creativity, Perseverance and Achievement) and Principles.**Qualifications**:- University degree, preferably in Information Technology.- Experienced (2 years or more) in IT with responsibilities for ERP system configuration and support in a manufacturing environment.- Knowledge of SQL databases and advanced experience with spreadsheet formulas to support data export and import.- Experience with (but necessarily expert in) Microsoft Windows, Windows Terminal Servers, Citrix and database technologies.**Other considerations**:- Ability to clearly articulate technical issues to “non-technical” users.- Ability to present ideas clearly to management in order to gain support and buy-in.- Travel to and movement within offices and manufacturing facilities.- Professional - Demonstrate a professional image.- Self-Directed - Ability to multi-task, and manage conflicting priorities- Analytical - Ability to identify critical requirements, analyze complex situations and develop solutions to those situations.- Communicative - Relate to people at all levels of the organization.MTYIND

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