IT Service Management Consultant
hace 1 día
Operational Excellence – IT Service Management & Reporting Team In the Operational Excellence organization, we are seeking a motivated professional to become part of the IT Service Management (ITSM) & reporting team. In this role you will identify improvements for the different ITSM processes such as Incident, Change and Problem management, set in place quality indicators, participate in monthly reviews, perform reporting activities and dashboards with PowerBI/PowerApps. Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. Responsibilities Foundational knowledge of the IT Service Management and ITIL Framework Drive improvements and automation of ITSM processes such as Incident, Change, Release, Problem Management. Foster Root Cause mindset across the various organizations Drive Service Management improvement and operational excellence initiatives with IT service providers. Maintain and develop IT Service Management reports and dashboards Collaborates with senior team members to nurture connections with key stakeholders in the business or function, leveraging specialized business acumen to facilitate productive IT interactions. Applies foundational principles and contributes proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments. Supports priority projects with direction, maintaining relationships with internal stakeholders and sharing information via standardized reports. Preferred Certifications ITIL v3 ITIL 4 Knowledge & Skills IT Service Management Agile Methodology Automation Computer Science Data Analysis Process Improvement Project Management Systems Development Life CycleCross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts. #J-18808-Ljbffr
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IT Service Management Consultant
hace 5 días
Tlaquepaque, México Hewlett Packard Enterprise A tiempo completoIT Service Management Consultant page is loaded## IT Service Management Consultantlocations: Tlaquepaque, Jalisco, Mexicotime type: Full timeposted on: Posted Todayjob requisition id: IT Service Management Consultant**Description -**In the Operational Excellence organization, we are seeking a motivated professional to become part of the IT Service Management...
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IT Service Management Consultant
hace 4 días
Tlaquepaque, México Hewlett Packard Enterprise A tiempo completoIT Service Management Consultant page is loaded## IT Service Management Consultantlocations: Tlaquepaque, Jalisco, Mexicotime type: Full timeposted on: Posted Todayjob requisition id: 3150165IT Service Management Consultant**Description -**In the Operational Excellence organization, we are seeking a motivated professional to become part of the IT Service...
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IT Service Management Consultant
hace 6 días
Tlaquepaque, Jalisco, México HP A tiempo completoIT Service Management ConsultantDescription -In the Operational Excellence organization, we are seeking a motivated professional to become part of the IT Service Management (ITSM) & reporting team. In this role you will identify improvements for the different ITSM processes such as Incident, Change and Problem management, set in place quality indicators,...
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IT Service Management Consultant
hace 6 días
Tlaquepaque, Jalisco, México HP A tiempo completoWorks on problems of diverse complexity and scope. Foundational knowledge of the IT Service Management and ITIL Framework Drive improvements and automation of ITSM processes such as Incident, Change, Release, Problem Management. Foster Root Cause mindset across the various organizations Drive Service Management improvement and operational excellence...
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IT Service Management Consultant
hace 22 horas
Tlaquepaque, México HP A tiempo completoOperational Excellence – IT Service Management & Reporting Team In the Operational Excellence organization, we are seeking a motivated professional to become part of the IT Service Management (ITSM) & reporting team. In this role you will identify improvements for the different ITSM processes such as Incident, Change and Problem management, set in place...
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IT Service Management Consultant
hace 18 horas
Tlaquepaque, México HP A tiempo completoOperational Excellence – IT Service Management & Reporting Team In the Operational Excellence organization, we are seeking a motivated professional to become part of the IT Service Management (ITSM) & reporting team. In this role you will identify improvements for the different ITSM processes such as Incident, Change and Problem management, set in place...
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IT Service Management Consultant
hace 6 días
Tlaquepaque, Jalisco, México HP A tiempo completoIn the Operational Excellence organization, we are seeking a motivated professional to become part of the IT Service Management (ITSM) & reporting team. In this role you will identify improvements for the different ITSM processes such as Incident, Change and Problem management, set in place quality indicators, participate in monthly reviews, perform...
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ITSM & Process Improvement Consultant
hace 1 día
tlaquepaque, México HP A tiempo completoA global technology company seeks a motivated professional for the Operational Excellence – IT Service Management & Reporting Team. In this role, you will drive improvements and automation of ITSM processes, maintain IT management reports, and collaborate with senior team members. Candidates should have foundational knowledge of IT service management,...
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ITSM & Process Improvement Consultant
hace 22 horas
Tlaquepaque, México HP A tiempo completoA global technology company seeks a motivated professional for the Operational Excellence – IT Service Management & Reporting Team. In this role, you will drive improvements and automation of ITSM processes, maintain IT management reports, and collaborate with senior team members. Candidates should have foundational knowledge of IT service management,...
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Gerente de It
hace 1 día
Tlaquepaque, México FOXCONN GDL A tiempo completoBachelor degree in a business or IT related area, IT Security related classes a plus, BS in Computer Science a plus.- Project Management Professional certification preferred.- 2+ years of overall experience in IT or as a business liaison for IT is preferred, and experience as a Business- Ability to proficiently analyze and document customer requirements and...
