Chapter Lead Data Analytics Retail Banking @ Ing

Discover ING BankING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.Join usMissionLeads the department, sets the standards for the chapter area and takes responsibility for developing, innovating and safeguarding knowledge in the field of expertise. Leads a team in the collection, analysis and reporting on data and the generation of insights to provide business with robust evidence to support decision making.Your day-to-day- Plan business and technical aspects of data and analytics systems and platforms. Contribute to the design and creation of reporting strategies and templates.- Lead execution of complex reports, identifying and interpreting complex patterns and trends, and translating those insights into actionable recommendations for sales performance monitoring.- Contribute to strategic transformation programs in Retail Sales and ING Retail Network areas, co-owner of Retail Network business model and responsible for its sustainable development.- Responsible for translating the commercial strategy into the target setting across Sales channels and remuneration framework for ING partners. Ownership of the end- to- end commissioning process for Retail Network and compliance with SOX control framework.- Implementation of motivational programs and incentives for Retail Network and other ING partners while safeguarding provisions of EBA remuneration framework.- Responsible for cost budgeting and monitoring in Retail Sales and ING Retail Network area, active management of expenses and cost containment initiatives.- Contribute to the management of partnering relationships with internal clients, building effective working relationships, and providing professional services to support in delivering business strategy and plans.- Motivate and support the growth of all members of the team, provide training or coaching in own area of expertise.- Develop and propose own performance objectives. Take appropriate actions to ensure achievement of agreed objectives, manage and report on team performance.What you bring to the team- University Degree- Minimum 5 years of experience in a financial institution, good understanding of general banking environment and ING Banking products, services, and operational flows.- Relevant management experience, builds effective teams, collaborates, communicates effectively, innovates, develops talent, drives engagement, manages complexity, optimizes work processes.- Expertise in data analysis tools and programming languages such as SQL, proficiency in statistical analysis and data visualization tools.- Knowledge of EBA remuneration guidelines and SOX control framework- Good command of English languageWhat we offer- Impactful work in a fun and collaborative environment.- Open-concept offices designed for both teamwork and relaxation.- Corporate events and social gatherings- Hybrid way of working with flexible working schedule and short week options.- Monthly budget on Benefit platform.- Extra annual leave days depending on the total length of working experience.- Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING- Learning Centre, Udemy, Bookster, as well as through trainings and certifications.- Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments.- Context to make an impact through Sustainability and Corporate Social Responsibility projects.