ServiceNow Developer Sr

hace 2 días

Región Centro, México Infosys A tiempo completo

Infosys is seeking ServiceNow Developer Sr for ITSM, ITOM, CSM, FSM, FSO, HRSD, and related modules. The role requires close partnership and collaboration with business stakeholders and subject‑matter experts. Responsibilities Work on complex ServiceNow ITSM deployments (including Incident, Problem, Change, Service Catalogue, Knowledge modules), HRSD, CSM, FSM or FSO and integrations aligned to industry best practices. Translate functional and technical requirements into implementation work packages. Sit and work at a computer for extended periods; communicate by telephone, email or face‑to‑face. Required Qualifications At least 8 years of experience in development, scripting, configuration, validation, and deployment. At least 8 years of experience implementing any ServiceNow module: ITSM, HRSD, ITOM, CSM, FSM, etc. At least 4 years of experience capturing requirements, documenting, and mapping current business processes. Working knowledge of ServiceNow application development and REST API integrations with third‑party applications. Strong communication skills, both written and verbal, with the ability to describe technical solutions in business terms. Experience working in a multi‑vendor development environment. Cross‑functional collaboration and voluntary information sharing. Experience with the ServiceNow platform for global customers. Preferred Qualifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) in ITSM, HRSD, FSM, FSO, CSM, or any other module. About Us Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation, leveraging an AI‑powered core and agile digital at scale to deliver unprecedented performance and customer delight. Equal Employment Opportunity Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Engineering and Information Technology Industry: IT Services and IT Consulting #J-18808-Ljbffr

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