Customer Relationship Manager
hace 5 días
Who we are...AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry.What we are looking forWe’re looking for an exceptional Customer Experience Manager to play a pivotal role in enhancing customer satisfaction and loyalty. This key role will work alongside talented employees across the globe to optimize the guest experience at AvantStays 16000+ listings on over 40+ OTAs. Experience in the travel/hotel/STR industry is a must.What you’ll do- Act as the main point of contact for guests, addressing inquiries, concerns, and feedback promptly and professionally- Facilitate the resolution of guest issues and complaints, striving to achieve positive outcomes and maintain guest loyalty- Liaise with STR listing sites including Airbnb and VRBO for tasks including removing negative reviews and processing refunds- Utilize CRM software to manage guest interactions, preferences, and feedback effectively- Cultivate strong relationships with guests to ensure seamless operations and exceptional guest experiences**Requirements**:What you’ll bring- Ability to serve high-level customer support, maintaining composure and exceptional customer service level while interacting with dissatisfied guests- Ability to multi-task and focus on driving results through data-driven decisions- Experience in the STR industry- Experience in a customer experience management role- Exceptional oral & written communication in English**Benefits**This is a full-time position is open to global contractors.The compensation for this role is $10-14 per hour.
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Customer Relationship Manager
hace 5 días
Tlahuac, México AvantStay A tiempo completoWho we are... AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. What we are looking for We’re looking for an exceptional Customer...
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Vp Senior Relationship Manager
hace 1 semana
Tlahuac, México Citi A tiempo completoThe Senior Relationship Manager is a senior-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Senior Relationship Manager also serves as an...
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Client Relationship Support
hace 4 semanas
Tlahuac, México HSBC A tiempo completo-Job descriptionInternational Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a...
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Client Relationship Support
hace 4 semanas
Tlahuac, México HSBC A tiempo completoDescripción - Externa**Role Porpuse**:International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients....
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Client Relationship Support
hace 1 día
Tlahuac, México HSBC A tiempo completoDescripción - Externa **Role Porpuse**: International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients....
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Client Relationship Support
hace 4 semanas
Tlahuac, México HSBC A tiempo completoDescripcción - ExternaObjetiveBuilding existing and winning new long-term relationships with the customers we want to bank, coherent with Commercial Banking (CMB) strategy to be the Leading International Trade and Business BankActivities- A key part of the ISB team, the Corporate Relationship Support Associate allows the Relationship Managers to spend more...
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Client Relationship Support
hace 1 día
Tlahuac, México HSBC A tiempo completoDescripcción - Externa Objetive Building existing and winning new long-term relationships with the customers we want to bank, coherent with Commercial Banking (CMB) strategy to be the Leading International Trade and Business Bank Activities - A key part of the ISB team, the Corporate Relationship Support Associate allows the Relationship Managers to...
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Relationship Management
hace 4 semanas
Tlahuac, México HSBC A tiempo completo-Job descriptionInternational Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a...
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Relationship Management
hace 1 día
Tlahuac, México HSBC A tiempo completo-Job description International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a...
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Next Relationship Manager
hace 7 días
Tlahuac, México Citi A tiempo completoThe CCB NEXT Relationship Manager is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...
