Systems Integrator

Join us at Entrust At Entrust we are shaping the future of identity-centric security solutions. From our comprehensive portfolio of solutions to our flexible global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. Get to Know Us Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting‑edge scalable technologies. Our secret weapon is our people – curiosity, dedication, and innovation that drive our success and help us anticipate the future. Systems Integrator – Mexico City This role is highly dynamic, diverse, and challenging, encompassing both pre‑ and post‑sales technical and implementation activities. The individual validates and integrates Entrust standard and custom card and ID personalization solutions within diverse customer environments, assists in evaluating business problems, recommends or implements solutions, coordinates with various Entrust teams, demonstrates value to the customer, and becomes a trusted advisor. We Offer Flexibility A diverse work environment Futureproof your career with a job in information security How You Will Make an Impact Help with infrastructure and internal deployment of Entrust products. Work independently or with integration / development team members on complex system configuration tasks. Assist project managers or technical sales in customer calls to refine technical requirements or conduct technical deep dives. Conduct pre‑installation validation to discover and resolve issues during lab testing. Participate in remote or on‑site installation integration, configuration, and validation of Entrust solutions, including integration with third‑party products. Educate and provide knowledge transfer and/or documentation to ensure customers become self‑sufficient, including conducting solution training. Document solution deployment details for technical support handoff. Troubleshoot issues in servers, networks, TCP/IP, RS‑232, Microsoft/Linux OS, databases, hardware fault‑tolerance, availability, and scalability. Provide escalation troubleshooting, acting as liaison with customer and support teams. Assist with production PKI and related‑product deployment issues. Become familiar with product integration hooks or scripting to assist customers. Assist in specifying hardware and logistics around shipment and tracking of solution products. Basic Qualifications Bachelor's degree in Computer Science, MIS, Engineering, or equivalent experience. Minimum of 5 years of relevant corporate or commercial experience as a Systems or Support Engineer or related role. Card personalization industry experience, including smart card (EMV preferred). Familiarity with Public Key Infrastructure (PKI) and Key Management. Experience working with Hardware Security Modules from Entrust SafeNet or Thales. Experience in setup, administration, networking, and common services such as Active Directory, DNS, WINS, and IIS. Beginner programming and/or scripting experience in at least one of JavaScript, batch, Python, or PowerShell. Basic skills in SQL query language and architecture. Financial and Government sector experience. Fluent in English. Ability and willingness to travel up to 60% as needed (average 25% based on project deliverables). International travel may be required; successful candidate must be willing to apply for necessary travel documentation. Must be legally authorized to work in Mexico. Preferred Qualifications Entrust product experience (Entrust Certificate Authority Admin Services, Identity Enterprise, Identity as a Service, Secura DPP, or Adaptive Issuance). Experience with source control tools such as GIT, Bitbucket, or JFrog, and collaboration / AI tools like Microsoft Teams, CoPilot, SharePoint, Jira, Confluence, and Oracle. Cloud services such as AWS and Azure and containerization technologies such as Docker, Kubernetes, Podman, etc. Experience with SCOM, SCCM, Endpoint Manager (Intune), or similar automated operations and delivery management platforms. Proficiency in Linux, XML/HTML, Eclipse, Apache/Tomcat, Java, C#, and programming. Security certification or basic understanding of Security DevOps. Database analysis, design, and programming (T‑SQL, PL/SQL). Why You Should Apply Leader in the security industry. Friendly, supportive & knowledgeable teams. Opportunities for on‑the‑job training. You'll help secure identities. Ready to Make an Impact If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world together. Equal Employment Opportunity Entrust is an EEO / AA / Disabled / Veterans Employer. Entrust values diversity and inclusion and is committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact (contact details). #J-18808-Ljbffr