Senior Collections Specialist

**WHAT YOU’LL LIKE ABOUT US**- Great company culture Our diverse backgrounds, commitment, and passion are the things thatmake us great.- We geek out on new ideas, proposals, anything that will positively impact our clients, and of course,you- We’ve got training sessions in-store to help you level up your skill set.- With you on Boldr’s side, we’ll tackle social responsibility initiatives together.- We have rest and relaxation benefits.**WHAT IS YOUR ROLE**:The Collection Specialists will be responsible for resolving overdue bills and collecting paymentsfrom customers. The Collections Specialist will be responsible for contacting customers with pastdue accounts and set-up acceptable terms of repayment.**WHY DO WE WANT YOU**We are currently looking for impact-driven individuals who are passionate about helping Boldr grow andachieve our Purpose. We expect our Team to become our ultimate partners to success by always givingtheir 110% in everything, sharing their talents and quirks, and championing our core values: Curious,Dynamic, and Authentic.**WHAT YOU’LL DO**:- As a Senior Collections Specialist you will develop strong working relationships with assignedPartners in order to provide best in class customer service support for all related client collectionneeds- Assists in credit and collections activities to ensure monies owed to the firm are received in a timelymanner while maintaining positive relationships with the firm's internal and external clients- Ability to keep up with a fast paced environment with keen insight in prioritizing in order to achievefirm collections targets and goals- Assist in managing day-to-day collections operations for assigned partners- Identify problems or issues in processes and implement solutions bringing bottom line results- Interface with varying levels of management, clients and staff- Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fastpaced environment- Interact and support billing attorneys and partners to review the status of unpaid bills- Direct contact with clients regarding past-due accounts and invoices as requested by the respectivebilling attorney- Monitor payment arrangements to ensure compliance with payment terms- Partners with billing representative to ensure appropriate collections follow-up- Generate and distribute monthly Client Reminder Statements to ensure that the statements are sentto clients in a timely manner- Research and monitor unapplied payments; responsible for processing client refunds whenapplicable- Promptly responds to client inquiries regarding past due balances- Assists with providing back-up for client audit letter responses as necessary- Conduct credit review analyses on clients as needed- Prepare reports and analysis on the status of credit and collection matters; provide regular updatesto management on these matters- Assume additional responsibilities as necessary**WHAT WE’LL LIKE ABOUT YOU****YOU ARE**- Curious and authentic, just like us #beboldr- An analytical and critical thinker, with an eye for even the most minute of details- Passionate about client satisfaction- Proactive and self-motivated- Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’rewilling to share your skills and talents with the team.**Requirements**:**YOU HAVE**Excellent organizational, interpersonal and communication skills, and ability to work with all levelsof personnel within the Firm, including Business Unit Leaders, Directors and Chiefs- Strong writing skills necessary- Ability to provide high level of customer service in a fast paced environment- Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary- Proficiency in MS Office**Benefits**Law BenefitsLife insuranceHealth Insurance12 PTOSMental Health Program