Latam Cx Supervisor
hace 3 semanas
A leading technology company is seeking a CX Customer Service Supervisor to manage customer service satisfaction and KPIs in Latin America. The ideal candidate will have a Bachelor's degree, at least 1 year of relevant experience, and strong consumer-oriented service awareness. Responsibilities include implementing service strategies, managing local teams, and handling customer complaints. This full-time position is based in Mexico City. #J-18808-Ljbffr
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Latam Cx Supervisor
hace 3 semanas
Xico, México Vivo Latam A tiempo completoA leading technology company is seeking a CX Customer Service Supervisor to manage customer service satisfaction and KPIs in Latin America.The ideal candidate will have a Bachelor's degree, at least 1 year of relevant experience, and strong consumer-oriented service awareness.Responsibilities include implementing service strategies, managing local teams, and...
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Latam Cx Supervisor
hace 3 semanas
Xico, México Vivo Latam A tiempo completoA leading technology company is seeking a CX Customer Service Supervisor to manage customer service satisfaction and KPIs in Latin America.The ideal candidate will have a Bachelor's degree, at least 1 year of relevant experience, and strong consumer-oriented service awareness.Responsibilities include implementing service strategies, managing local teams, and...
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LatAm CX Lead: Service
hace 3 semanas
Xico, México Vivo Latam A tiempo completoA leading technology company is looking for a CX Customer Service Supervisor to manage service satisfaction and KPIs across Latin America. The role requires a Bachelor's degree and at least one year of relevant experience, focusing on consumer-oriented service. Key responsibilities include implementing service strategies, managing local teams, and handling...
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LatAm CX Lead: Service
hace 3 semanas
Xico, México Vivo Latam A tiempo completoA leading technology company is looking for a CX Customer Service Supervisor to manage service satisfaction and KPIs across Latin America. The role requires a Bachelor's degree and at least one year of relevant experience, focusing on consumer-oriented service. Key responsibilities include implementing service strategies, managing local teams, and handling...
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Cx Program Manager, Latam Delivery
hace 6 días
Xico, México Uber A tiempo completoThe Merchant CX team owns the merchant support experience and ensures its continuous improvement by embedding innovation, and leveraging Generative AI to deliver smarter, faster, and more seamless experiences. Partnering across Ops, Product, and Global CommOps teams, the candidate will improve processes, eliminate friction, and design scalable, data-driven...
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Cx Program Manager, Latam Delivery
hace 5 días
Xico, México Uber A tiempo completoThe Merchant CX team owns the merchant support experience and ensures its continuous improvement by embedding innovation, and leveraging Generative AI to deliver smarter, faster, and more seamless experiences. Partnering across Ops, Product, and Global CommOps teams, the candidate will improve processes, eliminate friction, and design scalable, data-driven...
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LATAM QA Manager
hace 3 semanas
Xico, México Perkinelmer A tiempo completoA leading medical device company in Xico, Mexico is seeking a Quality Management System Supervisor. The ideal candidate will be responsible for overseeing the quality management system for the LATAM region, coordinating with regulatory authorities, and managing internal audits. A Bachelor's degree in a related field and 3-5 years of pertinent experience are...
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LATAM QA Manager
hace 3 semanas
Xico, México Perkinelmer A tiempo completoA leading medical device company in Xico, Mexico is seeking a Quality Management System Supervisor. The ideal candidate will be responsible for overseeing the quality management system for the LATAM region, coordinating with regulatory authorities, and managing internal audits. A Bachelor's degree in a related field and 3-5 years of pertinent experience are...
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LATAM Retail Support Ops Leader: CX
hace 3 semanas
Xico, México Uber A tiempo completoA leading global technology company is in search of a Head of Retail Customer Support Operations for LATAM. This full-time position requires over 8 years of experience in people management within fast-paced retail environments. The candidate will define customer experience strategies and guide GL Managers to achieve operational goals. Fluency in Spanish and...
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Latam Retail Support Ops Director — Scale
hace 3 semanas
Xico, México Uber A tiempo completoA leading global technology company is seeking a Head of Retail Customer Support Operations for LATAM to manage all Greenlight facilities across Latin America. The successful candidate will define the strategy for customer experience, guiding GL Managers to meet success in operational goals. Candidates must have over 8 years of people management experience...