Quality Innovation Coordinator

Quality Innovation Coordinator- Personal CareWHO ARE WE?Do you want to work for a company that makes a difference in the world? At Unilever, we have a clear purpose - to make sustainable living commonplace. Through our 400 brands reaching 2.5 billion people every day, we aim to make a positive social impact globally and locally. Through our household brands, like Lipton, Knorr, Dove, Hellman’s and Axe, we are creating a bright future for our customers, our business, and our planet - and you can be part of it.Site: CuernavacaPURPOSE:The Innovation Quality Expert plays an important role to embed and influence quality in innovations, renovations and savings projects for new business models.The main responsibility is to define quality requirements relevant to the model, co-create process and ways-of-working, provide technical support; as well as influence that applicable Unilever quality and innovation frameworks and tools are being followed (such as risk assessment and risk mitigation, building in consumer feedback and learnings from previous projects, launch monitoring plans, post-launch evaluations, hygienic assessment, statistical analysis)The Innovation Quality Expert will interface with all relevant functions and areas (incl. Marketing, R&D, Legal, Regulatory, Supply Chain, Sourcing Units, Planning, Receiving Units, Procurement, local, regional, and global Quality teams) to guarantee alignment and engagement in all quality related activities.WHAT YOU WILL DO:- Provide quality inputs for business decision making forums.- Supports Unilever Quality strategy, governance and goals through specific projects and targets.- Define and implement end to end quality requirements for new business models and new channels. Responsible for quality management of LatAm innovations, renovations and savings projects and products for Unilever sourcing units and External Partners (such as Collaborative Manufacturers, Licensees, Customers, Repackers, and others)- Support roll out of new Brands or Categories into LatAm by partnering with Brand, R&D and Supply Chain, embedding Quality requirements to ensure Consumer Safety and Satisfaction.- Coordinate alongside Quality Capabilities on key Quality elements to be embedded in new business models- Provide overall quality coaching and upskilling to other teams involved in the innovation process (e.g. Marketing, Research & Development, Planning, Collaborative Manufacturing Operations, etc).- Coach and support project leaders on risk management for Innovation, renovation and savings projects; including risk identification, mitigation/contingency plan, recommendation, follow ups and communication to stakeholders- Provide support on continuous improvement for innovation framework and tools on mergers and acquisitions and different business models- Identify and transfer “Best Practices “and “Lessons learned” across divisions as well as across LatAm Quality community- Support and drive Incident Root Cause analysis.- Facilitate quality data analysis related to projects and innovations (e.g.post-launch evaluation, consumer feedback, product inspections). Ad hoc monitoring, analysis, and reporting of other data to identify potential problems/trends.- Support transition of Innovations from Mergers & Acquisitions, new business and new channels into Unilever modelsWHAT YOU´LL NEED TO SUCCEED:**Education**:Desirable: Degree level, in a Business, Science (Chemistry, Microbiology, Foods Science), or Engineering discipline**Profile**:- Great interpersonal relationships and strong team player- Ability to influence other groups or functions.- Managing own workload and project planning. Must be able to take leadership on certain activities.- Flexibility and ability to adapt to different situations.- Openness to experimentation, new tools and digitalization- Flexibility and willingness to support several categories and/or capabilities if needed.- Problem solving and continuous improvement processes- Project Management- HACCP, GMP, ISO, Hygiene, allergen managementDesirable: experience in the following areas:- Auditing skills- Statistical data analysis skills- Managing supplier issues and Quality systems- Customer / consumer complaint managementNOTE