Technical Support Engineer
hace 5 días
**About the role**- Performing hardware configurations, troubleshooting errors/problems, monitoring and/or testing performance.- Server maintenance, diagnosis, and incident resolution, with a focus on the NonStop system.- Providing excellent customer service to the company's clients.- Collaborating effectively as part of a team and maintaining positive relationships with team members and customers.- Generating reports related to the cases handled.**About You**- Possession of a university degree or technical diploma.- 1-3 years of technical experience.- Flexibility to work in shift rotations and on-site.- Proficiency in hardware, including servers.- Knowledge of operating systems and server architectures.- Proficiency in advanced English.- Strong customer service skills.- Desired experience in server diagnosis and troubleshooting.**We Offer**- Gross Salary: $20,000- Diverse and dynamic work environment- Work-life balance and support for career developmentThis position requires full-time on-site work in Benito Juarez, close to Parque de los Venados.Tipo de puesto: Tiempo completoSalario: $19,000.00 - $20,000.00 al mesHorario:- Turno de 8 horasExperiência:- Soporte técnico: 1 año (Deseable)Idioma:- Inglés (Deseable)Lugar de trabajo: Empleo presencial
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Technical Support Engineer
hace 3 semanas
Tlahuac, México Thomson Reuters A tiempo completo**Technical Support Engineer*****We are seeking a highly motivated ETS Operations Senior Engineer you will provide level two operational support to all TR employees and staff to address tickets and resolve complex issues. Additionally, this role will engage with the broader ETS team in all LCM activities.**About the Role**As a** Technical Support Engineer**,...
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Technical Support Engineer
hace 2 semanas
Tlahuac, México DiDi Global A tiempo completoCompany Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
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Support Engineer
hace 4 días
Tlahuac, México Salesforce A tiempo completoJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
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Customer Support/devops Engineer--remote
hace 5 días
Tlahuac, México SA technologies inc A tiempo completoLooking for a Customer support/Devops engineer Need someone technical but is more support-oriented First point of contact for customers - Helpdesk/service desk - Easters/central Jr-Midlevel Pay: From $10,000.00 per month **Language**: - English (required)
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Manager, Technical Support Engineer
hace 4 días
Tlahuac, México Salesforce A tiempo completoJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
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Technical Support
hace 1 semana
Tlahuac, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems,...
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Technical Support
hace 1 semana
Tlahuac, México Hewlett Packard A tiempo completoApplies **_basic knowledge_** of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently....
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Support Engineer, Audible
hace 4 días
Tlahuac, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo2+ years industry experience in programming and/or technical support roles - Experience troubleshooting and debugging technical systems At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers...
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Support Engineer, Audible
hace 5 días
Tlahuac, México Audible A tiempo completoAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with...
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Staff Support Engineer
hace 3 semanas
Tlahuac, México Gigamon A tiempo completoWe are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to resolve Gigamon products...