PMO Manager

**Base22 Overview**Base22 is a digital consulting firm that helps global brands and companies design, build and implement enterprise digital projects with modern web technologies. We have Delivery Centers in Columbus, Ohio, and Monterrey, Mexico, and commercial offices in Texas and Mexico City. We have +15 years of history and a multidisciplinary team of 90+ awesome people working in many cities across North America, and we keep growingAre you ready to join our remote team full of passionate people supporting global brands & companies with high-impact projects? We are looking for people like you that would enjoy working with flexibility from home, joining dynamic and challenging digital projects, and embracing our open and diverse culture.**Role Description**As the PMO manager, you will be responsible for managing the team that guides the delivery and implementation of our digital transformation projects.You will be responsible for developing and establishing best practice processes for the day-to-day operations. With a strong focus on mentoring, coaching, and training, as well as metrics, SLAs, and KPIs, the PMO Manager is responsible for supporting the project management team with process guidance and assistance.The role is a combination of customer-facing and internal tasks, working on the delivery of client projects and working to manage and improve the Project Management Office inside Base22.**Responsibilities and Duties**- Lead a team of Project Managers and Project Analysts to deliver the projects.- Understand the organization’s KPIs and define SLAs to reach goals- Implement mechanisms for tracking, measuring, improving, and reporting SLAs.- Focus on continuous improvement of service delivery- Demonstrate flexibility in thinking and adapting to manage organizational change by adjusting strategies, goals, and priorities- Partner with cross-disciplinary teams and stakeholders to ensure business goals are clearly defined and are met- Provide strategic oversight for project management and monitor interdependences across the portfolio.- Define, reinforce, and improve Project Management best practices, standards, tools, and procedures to be followed.- Provide guidance on tailoring methodologies if needed.- Achieve executive visibility and governance over project delivery issues through standardization of methodology and portfolio health metric reporting.- Overall progress and health of projects- Status of milestones and deliverables across the portfolio (clear visibility of expected progress vs actual)- Financial information about the budget, costs, margins- Project risks and plans on mitigating these risks- Operational efficiency and project performance- Maximize Strategic & Billable Resource Utilization- Talent management- Identify skills/technology gaps within the team and implement a plan to address them,- Supervise training, career paths, career development, capability/skills development, and certifications**Required skills**- Work experience managing the complete lifecycle of IT projects in a consultant setting.- Demonstrated experience managing different types of projects including development, implementation, change management, and AMS projects.- Demonstrated experience managing complex projects including projects involving multiple parties, contractors, and clients in different geographies.- Demonstrated experience with waterfall and agile methodologies.- Experience creating and maintaining project plans, including risks, actions, issues, and dependencies.- Experience managing budget and costs for projects.- Experience leading teams, defining guidelines and standards for project management.- Efficient in resource planning and tasks assignment- High-level communication and negotiation skills. An ability to effectively prioritize workloads and manage competing deadlines.- Excellent time management, analytical and problem-solving skills.- Excellent communications skills in English and Spanish.- Ability to rapidly adapt and respond to changes in environment and priorities.- Collaborative and team management**Benefits and Perks**- Law benefits: 100% IMSS, SAR, Infonavit, Aguinaldo, Prima Vacacional- Extra benefits: Major Medical Health Insurance with dental & visual coverage, Fondo de Ahorro, Vales de despensa, and additional compensations- Work remotely from anywhere in Mexico- Flexible work schedule (40 hours basis)- Customized Holiday Calendar US/MX- Extra paid time-off benefits and more- Extended Maternity and Paternity Leave- Support on courses and certifications, mentorship, and book program**Equality Statement**Our people and our values fuel our results. Base22 believes in equal opportunities and is committed to providing employment opportunities regardless of race, color, creed, religion, ancestry, age, sex, gender, gender identity_,_ marital status, sexual orientation, national origin, disability, or any other characteristic prot