Residence Manager

DESCRIPTION**The Residence Manager is responsible for the efficient management and operation of residential properties, ensuring owner's satisfaction, property maintenance, and financial performance.****RESPONSIBILITIES**- Responsible for the efficient management and operation of residential properties, ensuring owners satisfaction, property maintenance, and financial performance.- Serve as the primary point of contact for owners, addressing inquiries, complaints, and requests in a timely and professional manner.- Facilitate lease agreements, renewals, and terminations.- Conduct tours with contractors and suppliers, ensure that access is registered, and always accompany external personnel to ensure security.- Charge the owners' accounts for water purchases or any other requested requirements.- Verify monthly account statements of the owners, ensuring corrections of errors and questioning utilities depending on visits and consumption.- Maintain complete and updated documentation related to the residences under your responsibility, such as insurance policies, contracts, and others.****COMPETENCIES**- Decision Making- Planning & Organizing- Adaptability- Leadership- Proactivity- Effective Communication- Focus on Results & Quality**REQUIREMENTS**:**QUALIFICATIONS**- Bachelor’s degree in business administration, Real Estate, Hotel Management o related field of study is preferred.- +4 years of proven experience as Residence / Property Manager in the hospitality industry.- Strong understanding of property management principles and practices.- Excellent financial and accountant acumen with a track record of successfully managing budgets and controlling costs.- High level of professionalism and integrity.- Must be proficient in oral and written English and Spanish.- Certified Property Manager (CPM or similar certification would be a plus