Senior CX Manager: Lead 300+ Frontline Team

A global software company in Mexico City is seeking a Senior People Manager to lead a team of Account Specialists focused on customer retention and growth. The ideal candidate will have a Bachelor's degree and at least 5 years of experience in team management, along with a strong command of English. You will foster a culture of continuous learning and strive...

An innovative tech startup in Puebla, Mexico is seeking a Senior Software Engineer to lead backend development and system architecture. With 8+ years of experience and expertise in Node.js and cloud technologies, you will define and implement scalable solutions while collaborating with cross-functional teams. This role offers a competitive salary ranging...

About Us Nu is one of the largest digital financial platforms in the world with more than 122 million customers across Brazil, Mexico and Colombia. Guided by our mission to fight complexity and empower people we are redefining financial services in Latin America and this is still just the beginning of the purple future we are building. Listed on the New York...

A leading technology firm is seeking a talented Python Engineer Manager to lead their Scraper Team. This fully remote role requires 7+ years in software development, expertise in Python, and a strong background in web scraping. The candidate will collaborate closely with Product Management, Architects, and lead a high-performing team to develop innovative...

A leading growth marketing firm is hiring a Senior Manager, Retention to lead strategic CRM initiatives in a fully remote setting. This role involves building sophisticated email, SMS, and loyalty programs that drive customer retention and revenue growth for fast-scaling e-commerce brands. Candidates should have over 7 years in digital marketing, experience...

A global chemicals company in Veracruz, Mexico is seeking a Senior Financial Reporting Manager to oversee financial statement preparation and ensure compliance with regulations. The successful candidate will manage financials, lead a team, and communicate results to senior management. Ideal applicants will have 8-10 years of relevant experience, a Bachelor's...

Job Description Senior Manager – Chapter Lead, Digital Backend, reports to Director of Engineering, Digital Backend Chapter. As the leader of our API software engineering team, you will be responsible for guiding the team in achieving functional expertise and delivering high-quality services for our mobile, web, and third‑party integrations. This is an...

A global lifestyle brand is seeking a Customer Success Manager to lead the Customer Experience team. This role focuses on delivering exceptional service, driving customer satisfaction, and managing performance metrics. The ideal candidate has over 5 years of experience in customer success, strong leadership skills, and is fluent in English and Spanish. The...

A leading digital banking platform in Mexico is seeking a Business Control Officer (IBCO) for the CX team. The candidate will proactively identify risk areas, create governance for controls, and develop comprehensive reports for the leadership team. Ideal candidates should possess strong communication skills, knowledge of the Mexico Bank regulatory...

A leading customer service software company seeks a Senior Engagement Manager based in Mexico to lead client engagement, oversee project execution, and mentor junior team members. The ideal candidate will have over 5 years of client-facing experience in consultancy, exceptional leadership skills, and proficiency in Portuguese and English. This hybrid role...