Engagement Manager
hace 8 horas
**Preference**- A person having experience of working as an engagement manager for Indian IT services organization, speaks English and Spanish fluently **OR**:- A person from Mexican origin, having experience of working as an engagement manager for Indian IT services organization, speaks English and Spanish fluently.- Experience in Media & Telecom domain business.**High level Roles & Responsibilities**- Embed and work very closely with Customer organization/account for growing the existing service lines. Work on mining the account for more opportunities in the existing and other divisions of customer organizations to enhance business growth.- Meet the revenue targets for the account.- Ensure customer satisfaction and retention. CSAT Index - Ensure Coverage, Response rate of >80%, CSAT Average of 4.5 & above- Onsite attrition - Timely completion of appraisals for onsite engineers, engaging them.- Timeliness of alerts/intelligence for business growth/retention.- Act as the onsite bridge for all offshore engineers to enable them understand requirements unambiguously for turning around proposals & deliver projects successfully.- Build strong relationship with customers to ensure business continuity and business growth.**Job Type**: ContractContract length: 12 monthsPay: $40.00 - $60.00 per hour**Experience**:- media / telecom domain: 5 years (preferred)- CSAT Index: 6 years (preferred)- engagement manager: 8 years (preferred)Work Location: Remote
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Engagement Manager
hace 2 días
Desde casa, México Reveille Technologies A tiempo completo**Preference** - A person having experience of working as an engagement manager for Indian IT services organization, speaks English and Spanish fluently **OR**: - A person from Mexican origin, having experience of working as an engagement manager for Indian IT services organization, speaks English and Spanish fluently. - Experience in Media & Telecom domain...
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Engagement Manager
hace 4 semanas
Desde casa, México Salesforce A tiempo completoJob CategoryCustomer SuccessJob Details**About Salesforce**We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
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Engagement Delivery
hace 4 semanas
Desde casa, México Salesforce A tiempo completoJob CategoryCustomer SuccessJob Details**About Salesforce**We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
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Engagement Delivery
hace 8 horas
Desde casa, México Salesforce A tiempo completoJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
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Operations Manager
hace 2 días
Desde casa, México Go2 A tiempo completo**Operations (Engagement) Manager** **Title: Engagement Manager** **Location: Remote** **Department: Engage** **Reports to: Engage Lead** If you’re seeing this, you’re probably an experienced Operations Manager. To avoid starting our relationship with a lie, we’d like to confess that the title of this role is actually “Engagement Manager.” And...
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Operations Manager
hace 8 horas
Desde casa, México Go2 A tiempo completo**Operations (Engagement) Manager****Title: Engagement Manager****Location: Remote****Department: Engage****Reports to: Engage Lead**If you’re seeing this, you’re probably an experienced Operations Manager. To avoid starting our relationship with a lie, we’d like to confess that the title of this role is actually “Engagement Manager.” And although...
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Engagement Manager
hace 4 semanas
Desde casa, México Rackspace A tiempo completoManages several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity and have high risk exposure. Ensures the coherence of the Program and develops and maintains the appropriate environment to support each...
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Social Content
hace 2 semanas
Desde casa, México HighLevel Inc. A tiempo completo**Who We Are**:HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the...
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Social Content
hace 2 semanas
Desde casa, México HighLevel Inc. A tiempo completo**Who We Are**: HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in...
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Engagement Lead
hace 7 días
Desde casa, México Improvado A tiempo completo**Improvado** is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate...