Customer Service Representative
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Al continuar, aceptas nuestros Términos & Política de Privacidad.
Join our team as a Customer Support Agent where you will be responsible for delivering high-quality customer support across inbound and outbound voice, chat, and email channels. The role requires strong communication skills, customer-centric behavior, and adherence to Cognizant compliance and service delivery standards in a 24/7 environment.
Responsibilities
- Handle incoming and outgoing customer interactions via voice, chat, and email.
- Resolve customer queries accurately within defined SLAs.
- Document interactions correctly in CRM/ticketing systems.
- Adhere to schedule, quality standards, and information security policies.
- Meet individual and team performance benchmarks defined by the process.
- Participate in training, calibrations, and continuous improvement initiatives.
Qualifications
- 0–5 years of experience in Contact Center / BPO operations
- Strong proficiency in Mexican Spanish (native or near‑native) and B1 level English proficiency; excellent verbal and written communication.
- Experience supporting Inbound and Outbound Voice, Chat, and Email processes
- Working knowledge of CRM tools and basic systems navigation
- Strong customer focus, problem-solving, and multitasking skills.
-
Customer Service Representative
Hace 2 días
Región Centro, Jalisco, México Salvo Software LLC Jornada completa $223,000 - $357,000 Por obraWe are looking for a Customer Service Representative to join our team and support an automotive technology product used in the United States. Our client develops an automotive diagnostic device connected to a mobile app, allowing users to access real-time vehicle information, report issues, and receive support directly from their smartphones. As a CSR, you...
-
Customer Service Representative
Hace 6 horas
región centro, jalisco, México MyS Consultores - Headhunters Jornada completaUbicación: Guadalajara, Jalisco Brindar asistencia experta y oportuna a través de diversos canales de comunicación, como correo electrónico y llamadas telefónicas, tanto a clientes externos como a nuestro equipo de ventas interno. Apoyar activamente en la elaboración de cotizaciones precisas y la preparación de presupuestos detallados, garantizando...
-
Customer Service Representative
Hace 2 días
región centro, jalisco, México Flex Ltd Jornada completaFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. Job Summary To support our outstanding teams that build...
-
Customer Service Representative
Hace 2 días
región centro jalisco, jalisco, México Flex Ltd Jornada completaFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.Job SummaryTo support our outstanding teams that build...
-
Customer Service Representative
Hace 3 días
Región Centro, Jalisco, México Siemens AG Jornada completa $260,000 - $420,000 Por obraSCM-Procurement / Supply Chain Logistics Company Early Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Change the future with us! We are looking for dedicated and talented professionals who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and...
-
Customer Service Representative
Hace 3 días
región centro jalisco, jalisco, México Cognizant Technology Solutions Corporation Jornada completaJob SummaryThis role supports customer experience customer Service Agent operations for a global technology environment handling inquiries and issues from hi tech clients through effective communication. The specialist provides accurate information resolves service requests and coordinates with internal teams while working from office in rotational shifts....
-
Customer Service Representative
Hace 5 días
Región Centro, Jalisco, México Cognizant Technology Solutions Corporation Jornada completa $240,000 - $420,000 Por obraJob SummaryThis role supports customer experience customer Service Agent operations for a global technology environment handling inquiries and issues from hi tech clients through effective communication. The specialist provides accurate information resolves service requests and coordinates with internal teams while working from office in rotational shifts....
-
Customer Service Representative
Hace 5 días
Región Centro, Jalisco, México Tata Consultancy Services Jornada completa $134,000 - $201,000 Por obraExperience one of the biggest IT Service companies in the world!! Here you can transform your career! Why join TCS? Here at TCS we believe that people make the difference, that's why we live in a culture of unlimited learning full of opportunities for improvement and mutual development. The goal is to expand ideas through the right tools, contributing to our...
-
Customer service representative
Hace 5 días
Región Centro, Jalisco, México Ammega Jornada completa $134,000 - $201,000 Por obraCustomer Service Representative – Atención a Clientes¿Qué harás en esta posición?Buscamos un Customer Service Representative para formar parte de nuestro equipo de Atención a Clientes, brindando un servicio excepcional y asegurando una experiencia positiva para nuestros clientes en cada interacción.Serás responsable de atender solicitudes,...
-
Travel Customer Service Representative
Hace 3 días
Región Centro, Jalisco, México Manatal Trabajo remoto Jornada completa $652,000 - $869,000 Por obraTravel Customer Service Representative (Remote) About the job Travel Customer Service Representative (Remote) About the Role Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of...