Solution Architect

Job CategoryCustomer SuccessJob Details**About Salesforce**We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.**Responsibilities**:- Lead functional workshops. Demonstrate leadership skills in solution designing, delivering, testing, and deploying.- Expertise in User Journey preparations, User Story reviews, Data Modelling, Apex Design Patterns, LWC, and other modern UI techniques.- Lead the architecture and design of sophisticated Salesforce projects for clients within the Financial Services industry- Advise customers on the overall enterprise architecture, where Salesforce fits in and assist in developing overall architectural strategy- Conduct in-depth analysis of requirements and assess the feasibility of various solutions- Develop roadmaps and provide strategic guidance to clients to ensure alignment between business objectives and solutions- Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap- Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners- Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce- Anticipate, identify, highlight architectural risks associated with projects to Salesforce and the customer. Manage risk areas in the solution in a proactive manner, and give to seeing an issue through to completion- Provide architectural mentorship and support to project teams, including developers, administrators, and partners- Creating and owning user stories/business requirements documents as an outcome of the requirements capturing sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.- As required, participating in the UAT and Go-Live process, including test planning, development of test scripts, testing logistics, test execution, and status reporting.- Analyzing the data requirements, structures, and integration points of the process, and creating mapping to Salesforce objects or external REST endpoints.- Identifying business process improvements and opportunities for automation.**Experience**:- 10+ years of relevant consulting experience in professional services, designing technology solutions.- 8+ years of experience in handling client-facing projects in positions of growing responsibility in the context of systems development and related business consulting- 8+ years of experience with Cloud and cloud based technologies (not limited to Salesforce platform but ideally Comms Cloud)- 8+ years of experience with data architecture- 8+ years in System to System integration, distributed architectures, event driven architecture using common ESB platforms like Mulesoft- 5+ years of experience with the Financial Services industryExpertise in one or multiple domains of- Telecommunications, Media, Health & Insurance.- **Telecommunication or Media validated ability preferred**:- Knowledge of Salesforce Platform- Knowledge of design thinking processes and tools.- Functional knowledge on comms industry**Technical Skills**:- In-depth knowledge of key processes in industry-specific solutions- Process modelling tools and standard methodologies- Project management tools and standard methodologies- Systems analysis and design- Integration Architecture (Must have)- Platform Security (Must have)- Identity and Access Management / Integration Security- Sharing and Visibility (Must have)- Data Architecture and Management (Must have)- Architectural Design Patterns- Expertise in Salesforce Comms Cloud, Vlocity Omnistudio(Good to have)- Apex Design Patterns (Good to have)- Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) (Good to have)- OmniStudio Consultant (Good to have)**DESIRED CERTIFICATIONS/QUALIFICATION**:- Bachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field- Salesforce Sales/Service Cloud Consultant- Salesforce Administrator- Salesforce Developer- Salesforce Application Architect- Certified Scrum Master / Certified Product OwnerAccommodationsPosting StatementSalesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employmen