Global Visualisation Solutions Director

THE CAREER OPPORTUNITY In this role you will lead the team that enables visualisations that help IT manage and lead IT across all AZ globally. You will have full autonomy to steer strategic and day to day decisions across IT at the IT leadership and CIO level through to the technician level. This is a rare, career developing opportunity for anyone passionate about IT Operations, IT Service Management, and how IT can be improved to make a difference by embedding IT's own ability to visualise the data that makes up IT from estate management, security, service performance and project delivery data; married with other key sources e.g. HR data. ABOUT THE ENTERPRISE TECHNOLOGY SERVICES TEAM The Enterprise Technology Services (ETS) team is accountable for all Infrastructure, Security, IT Operations and all End User Services and technologies. This group will ensure that our IT Services are seamless and secure, and that technology is delivered in an efficient, effective, and agile way, with a strong focus on experience. It's a dynamic and challenging environment to work in - but that's why we like it. There are countless opportunities to learn and grow, whether that's exploring new technologies in hackathons, or transforming the roles and work of colleagues, forever. This is your chance to be part of a team that has the backing to innovate, disrupt an industry and change lives. THIS IS WHAT YOU'LL DO The Ops Enablement function within the Workplace & Enterprise Services function is accountable for; The AZ Observability strategy, delivering Enterprise Management, Monitoring & Security Tooling and the definition and execution of an AIOps capability unlocking significant business benefit through a transformation in how Infrastructure Platforms and the Applications that are run on them are maintained Globally. Building and running a capability to enable colleagues to exploit our services focused on driving business value beyond availability and currency, supporting the Business aligned Technology Groups (BTG) groups through the creation of Centers for Enablement The Visualisation Solutions Lead is : Ownership and accountability for delivering reporting & dashboarding that supports rapid action and underpins our AIOps strategy to eradicate user and service interruption Accountable for ensuring no avoidable incidents are experienced as a lack of appropriate reporting Manages our technology partners effectively to ensure AZ is on the leading edge of technology innovation, both benefiting from and shaping our partners roadmaps Lead and continuously develop a strong technical team building a function that drives differentiation in how we leverage, integrate and adopt visualisation technology Accountable for Risk and Compliance across the services Be a key member of the Workplace and Enterprise Services - Ops Enablement Leadership Team to ensure that the team continues to develop and grow and that strategies are aligned and executed effectively. Reports to the Workplace & Enterprise Services - Ops Enablement Director YOU WILL NEED TO HAVE Education, Qualifications, and Experience ESSENTIAL Significant IT experience in Leading Global Services in an Information Services / Information Technology environment with good business acumen Proven experience of leading and growing reporting, dashboarding and visualisation teams Proven experience of developing and managing relationships with 3rd party suppliers Prior experience overseeing others, not necessarily as a manager DESIRABLE Experience working in the Biopharmaceutical / Life Sciences industry SDLC, Agile & Scrum methodologies SKILLS AND CAPABILITIES ESSENTIAL Ability to interpret and communicate technical information into business language Expertise in data visualisation technologies such as PowerBI Expertise in systems management and monitoring Significant experience in leading global teams related to functional area, and demonstrate technical SME and proficiency to technically lead teams DESIRABLE Experience working in different countries / cultures. Confidence presenting to large internal and external audiences. WHY JOIN US We're a network of entrepreneurial self-starters who contribute to something far bigger. There's a diversity of expertise in our Technology group that's unique to AstraZeneca - it allows us to dive deep into exploring new leading-edge technology. A place to be open and transparent - we speak up, think creatively and share ideas. Our diverse contributions help us to make better decisions. But we have a constant drive to innovate, and an appreciation for high standards. It takes challenging the status quo to add value in our ever-evolving environment. We love it here because put simply, we make a meaningful impact. Technology at AstraZeneca is a home for purposeful disruptors ABOUT ASTRAZENECA AstraZeneca #J-18808-Ljbffr