Field Service Engineer(Mexico)

Job Responsibilities Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site; Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision; Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers; Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met. Other tasks assigned by supervisors. Qualification Requirements Technical associate’s degree or above; Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Definitely needs to have MRI working experiences. Good IT, Microsoft Office and Networking Infrastructure skills; Have the ability to find and troubleshoot faults in the field; Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit; A flexible approach to work, travel and unsociable hours; Valid driving license and good driving record. Key Competences System configuration and debugging Troubleshooting Replacement of spare parts On-site training Field Service Engineer - Linear Accelerators - $110,000–$50,000 – USA (TN Visa Sponsorship available) + Relocation bonus Job Title Field Service Engineer – Linear Accelerators Salary $120,000–$110,000 + company vehicle, relocation bonus, and full benefits About the Company This leading medical technology organization is known for delivering advanced radiation therapy solutions across the U.S. With a strong commitment to service excellence and patient outcomes, they support a wide network of oncology centers by ensuring high-performance treatment systems remain operational and accurate. Role Overview As a Field Service Engineer, you’ll take ownership of the installation, maintenance, calibration, and repair of Linear Accelerators across client sites. This hands‑on role requires independent fieldwork, occasional remote support, and proactive customer engagement. You'll also manage spare parts logistics and ensure compliance with safety and technical standards. Key Requirements Proven experience in electronic/electro‑mechanical servicing Strong background working with Varian Linear Accelerators Skilled in PC‑based systems and diagnostic test equipment Excellent communication skills and customer‑focused approach Based in or willing to relocate to Texas (relocation bonus provided) + Company vehicle Ideal Candidate Works independently with a proactive, problem‑solving mindset Strong communicator with a professional, customer‑first attitude Comfortable in a fast‑paced, field‑based environment Next Steps Apply now or contact Nathan Upton at nGenium for a confidential discussion. A recognized global company is looking for a Field Service Engineer for its team in México City. Responsibilities / Tasks The Service Technician covers the service execution (field service). He/she is responsible for executing the strategy of the area and provide a reliable country /cluster service execution. Direct attention to our clients for the performance of preventive and corrective maintenance service. Properly install of the assigned equipment within the weekly planning, under high quality standards, and generate the executive report. Provide the client with the corresponding advice or training related to operator service routines and document the activity in the Technical Service Report. Provide customer support by explaining the work method prior to execution and ensuring the correct closure of it, with the field service report authorized by the client , as well as the creation of the report of key activities and recommendations. Your Profile / Qualifications What We Are Looking For Bachelor’s degree in engineering (electronic, mechatronic, electromechanical or related fields) as a standard and good knowledge of market dynamics in the Country. Proven (minimum 2 yr) service and service operations experience. Strong technical service, mechanical and electrical maintenance knowledge. Experience and knowledge in automation. Experience in PLC, Siemens and Allen Bradley. Excellent communicator, written and verbal. Available to travel. About Hapa and Coesia Hapa is a global leader in innovative printing solutions for packaging processes in the pharmaceutical industry. Hapa develops and delivers advanced printing systems that combine mechanics, electronics, and software integration. These solutions help pharmaceutical companies around the world achieve efficiency, quality, and regulatory compliance. Hapa is part of Coesia, a group of innovation‑based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 36 countries with 20 different companies and employs over 8,000 people as of 2023. About the Role After a comprehensive training program, this role will be responsible for supporting our customers across Mexico and Americas. Role responsibilities include (but are not limited to): Install, configure, and commission flexographic and digital printing systems, including electrical control panels, drive systems, and print inspection technologies. Diagnosing and resolving electrical and automation issues, performing detailed troubleshooting of PLCs, sensors, motion controls, and related subsystems. Execute preventive maintenance, calibration, and electrical safety checks to maintain optimal system reliability. Perform software and hardware upgrades, ensuring full validation of system performance and compliance with customer specifications. Deliver technical training to customer operators and maintenance personnel, focusing on electrical operation, control systems, and best maintenance practices. Collaborate with global engineering teams to implement improvements, share field insights, and represent Hapa with professionalism and technical excellence at customer sites. Travel extensively (up to 80%) across Mexico and internationally to support installation, service, and customer projects. What You Need to Be Successful Degree in Electrical Engineering or a related technical discipline. 2–3 years of hands‑on experience in industrial automation with an emphasis on electrical systems, robotics, or packaging machinery and a solid understanding of system integration and troubleshooting. Strong command of electrical engineering principles, including control system design, PLC programming (Siemens, Allen‑Bradley, or similar), motion control, sensors, and industrial networking (Ethernet/IP, Profinet, etc.). Working knowledge of IT systems and network interfaces as applied to industrial automation environments. Professional fluency in English and Spanish; proficiency in additional languages is a plus. Excellent communication and customer‑facing skills, with the ability to translate technical issues into clear solutions. Self‑driven and adaptable, able to work independently and manage priorities in dynamic, fast‑paced environments. Valid passport and travel documentation, with willingness to travel frequently both domestically and internationally. Our Offer Grocery Voucher 10% with the limit established by federal law. Savings Fund 13% with the limit established by federal law. End of Year Bonus 30 days salary‑ Christmas Bonus. Vacation Time according to federal law. Vacation Pay 40% (can you explain this one to me), sure, it is the premium vacation time, we pay the vacations days with the normal salary + 40% more of the allowed days of vacation, It us under local law. Medical, dental, and health insurance for the employee and family. Live Insurance for the employee. Coesia is an equal opportunity employer and embraces diversity and inclusion. CATL invites you to continue our legend of green energy. CATL is a World Fortune 500 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL’s EV battery consumption volume has ranked No.1 in the world for six consecutive years and global energy storage battery shipment has also ranked No.1 for two consecutive years. According to the business needs of the project, assign system tasks to overseas service stations, monitor and manage the service stations to complete after‑sales product debugging, maintenance, and other tasks according to the process; Through mastering product theory and practical skills, provide technical guidance to service stations to improve their technical capabilities; Responsible for coordinating human, technical, and other resources to implement the batch rectification tasks issued by the company; Responsible for supervising and guiding the service station's reporting work to ensure the timeliness and accuracy of its reporting; Responsible for the collection and arrangement of customer files on the product market side; Responsible for handling emergency events on the product market side and collecting competitive product information Full‑time undergraduate degree or above/chemical/environmental/energy‑related engineering majors.; Familiar with North American new energy vehicle industry after‑sales service standards/North American energy storage industry safety operation specifications/North American energy storage industry recycling‑related standards and regulations; Fluent English communication ability/customer business negotiation ability/contract writing ability/market research ability; Worked in a company related to the energy or automotive industry, with experience in customer service; English is a must, Chinese Language a bonus; #J-18808-Ljbffr