Warehouse Supervisor

**Job ID**- -- **Posted since**- 26-Nov-2025-- **Organization**- Smart Infrastructure-- **Field of work**- SCM-Procurement / Supply Chain Logistics-- **Company**- Siemens, S.A. de C.V.-- **Experience level**- Experienced Professional-- **Job type**- Full-time-- **Work mode**- Office/Site only-- **Employment type**- Permanent-- **Location(s)**-- Santiago de Querétaro - Queretaro - MexicoWe are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.- Why you’ll love working for Siemens- Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.- Solve the world’s most significant problems - Be part of exciting and innovative projects.- Engaging, challenging, and fast evolving, cutting edge technological environment.- Opportunities to advance your career and mentorship programs on a local and global scale.- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.- Participate in our celebrations, social events and offsite business events.- Opportunities to contribute your innovative ideas and get rewards for them- Diversity and inclusivity focused.What will you do?- The Warehouse Supervisor will be responsible for the day-to-day operational excellence of the warehouse department. This role involves direct supervision of a large team, ensuring all outbound warehouse activities are executed efficiently, safely, and in full compliance with company standards and international regulations. The supervisor will be a critical link between strategic logistics planning and hands-on execution, directly contributing to our operational KPIs- Team Leadership & Management:- Directly supervise and lead a team of approximately 25 factory workers in the warehouse area.- Coordinate daily tasks, assign duties, and ensure optimal staffing levels to meet operational demands.- Provide training, coaching, and performance feedback to team members, fostering a culture of safety, productivity, and continuous improvement.- Manage shift scheduling and attendance to ensure continuous operational coverage.Operational Performance & Monitoring:- Monitor and drive performance against key operational metrics, including On-Time Delivery (OTD) and On-Time Arrival (OTA).- Track and improve Productivity per person per hour within the packing and shipping processes.- Implement measures to minimize damages to goods during packing and loading, and investigate incidents when they occur.- Monitor and report on loads per day to ensure shipping targets are met.Compliance & Quality Assurance:- Ensure strict adherence to all internal quality standards, safety protocols, and external regulatory requirements.- Actively participate in and prepare for logistics audits, such as CTPAT and OEA, ensuring all documentation and processes are compliant.- Oversee proper documentation for all outgoing shipments, including customs paperwork and shipping manifests.Process Execution & Improvement:- Oversee the efficient and accurate packing, labeling, and loading of finished goods for shipment.- Coordinate with internal departments (e.g., Production, Warehouse) and external carriers to ensure smooth dispatch operations.- Identify bottlenecks and inefficiencies in the packing and shipping process and propose solutions for continuous improvement.- Troubleshoot and resolve operational issues, such as shipping delays, discrepancies, or carrier problems, in real-time.Required Skills & Technical Proficiency:- Proven hands-on experience in high-volume packing and shipping operations within a manufacturing environment.- Familiarity with international shipping procedures, freight documentation, and customs regulations.- Experience with preparing for and participating in compliance audits (e.g., CTPAT, OEA).- Ability to operate and troubleshoot common warehouse equipment (e.g., forklifts, pallet jacks, scanning devices).- Proficiency in using SAP for logistics modules (e.g., shipping, inventory management) and TMS (Transportation Management Systems).- Excellent leadership, communication, and interpersonal skills, with the ability to motivate and manage a large team of factory workers.- Strong problem-solving abilities and a proactive approach to operational challenges.Qualifications:- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Industrial Engineer, or a related field.- Minimum 1 year of experience in a supervisory role.- Fluent in English (written and spoken.- Availab