Head of Digital Portfolio Management

The Data/Information Mgt Grp Mgr is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Excellent commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.**Responsibilities**:- This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering- Day-to-day focus is on resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes- Role at this level usually has full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables- May supervise day-to-day work of junior level employees**Qualifications**:- 10+ years of experience- Experience developing and implementing analytical strategies (model and non-model based targeting, segmentation, and customer research) in the financial services industry- Excellent relationship management, communication, and presentation skillsCreative problem solving skills with a passion to drive analytics**Education**:- Bachelors/University degree, Master’s degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Serve as the first point of contact for all new functionalities requests for Digital Solutions (Mobile, Online, Service Design, AO/RAO, Digital Client Insights.Help understand the value of each request and prioritize the functionalities based on expected value (NPS, Revenues, Savings, Non branch sales) and current development capacity.Track Digital Solutions’ projects portfolio, identify opportunities and have a clear diagnosis of the performance.Make sure the backlog was in a healthy state with at least enough functionalities in ready for definition and execution state for the following sprints.Assess the hole end to end development process for Digital Solutions’ programs and help to identify opportunities.Create decks for strategic presentations for the senior management.Elaborate Business Cases in partnership with different stakeholders and coordinate discussions with Tech and Finance for BOW approval. KPIs and OKRs for all DS tracking and dashboard update.Mobile Projects Prioritization 50%Mobile new requests Intake process 20%Track project portfolio performance 10%Process Improvement 10%Status reports and Decks for senior management 10%- **Job Family Group**:Decision Management- **Job Family**:Data/Information Management- **Time Type**:Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting