Delivery Management Lead

hace 7 días


Tlahuac, México BringIT A tiempo completo

Objective As a Delivery Management Lead, you will be responsible for providing day-to-day support to a team of direct reports while managing a small client portfolio of engagements. A successful DM at Bring IT can prioritize their schedule to assist with escalations, solution architecting, and recruiting support to ensure priorities are measured and handled. Main responsibilities / functionsAs a Delivery Management Lead, you will perform the following activities and responsibilities: - Manage Customers relationship and escalations (2nd point of escalation) - Day to day direct reports management (PMs, Sr. BSAs and BSAs) - Manage day to day project execution done by external partners - Guide teams to deliver projects using the appropriate BringIT project management methodology - Own and drive Portfolio Review Weekly Meeting (Internal) - Accountable for Project Execution and Results which includes but no limited to: Plan Hours vs Actuals, On time delivery and quality - Own time tracker weekly review and approval/reject. - Own Resource to Project Allocation process - Own resource availability and give visibility to Sales Team about capacity - Provide performance reviews, training guidance - Make hiring decisions - Strong partnership and communication with support towers (PMO, Solutions, Shared Services and BringIT Care) as well as back-office team (HR, Finance) - Strong partnership and communication with external partners - US Implementation P&L - Invoicing Forecast (Milestone, Monthly and T&M).Technical Requirements - Full ERP Certification in NetSuite is ideal or is working toward the ERP certification - Experience on Suite Success Methodology Desired Skills & Qualifications - Experience leading 10+ end-to-end NetSuite implementations - Accounting functional background (CPA or Operational) - Prior experience managing a team of 3+ direct reports including 1:1's, performance reviews and other people management activities - Ability to prioritize and use business etiquette to ensure communication and support are set up for internal teams and clients - Undergraduate degree in relevant field or MBA or equivalent work experience - Comprehensive understanding web technologies landscape and industry standards - Experience and knowledge of best practices surrounding ERP - Understand SDLC, project management methodology (Agile/Waterfall)


  • Business Delivery Manager

    hace 3 semanas


    Tlahuac, México HSBC A tiempo completo

    **Business Delivery Manager**Role purposeOperates across a subset of Agile Teams. Coordinating delivery across all aspects of change across Agile Teams and in support of the Value Stream Lead**Principal Accountabilities**- Support POs to understand impact of changes in backlog prioritization on delivery plan- Identify and manage delivery risks across a...

  • Business Delivery Manager

    hace 2 semanas


    Tlahuac, México HSBC A tiempo completo

    **Business Delivery Manager****_Role purpose_**Operates across a subset of Agile Teams and Coordinating delivery across all aspects of change across Agile Teams and in support of the Value Stream Lead.**_Principal Accountabilities and Responsibilities _**- Support POs to understand impact of changes in backlog prioritisation on delivery plan- Identify and...


  • Tlahuac, México Allianz Partners A tiempo completo

    SummaryAs the Global Service Delivery (GSD) and Transition Operations Lead for our Mobile Device & Digital Risks (MDDR) and Easy Living (EL) line of businesses here at Allianz Partners, you will report directly to the Global Head of Service Delivery Operations. Your primary responsibility will be to ensure seamless global service delivery and efficient...


  • Tlahuac, México Servicios Comerciales Amazon M A tiempo completo

    A completed Bachelor’s Degree- 3+ Years of Experience with performance metrics and process improvement (why-why, data analysis tools).- 5+ years direct management experience for employees and their performance- Fluent in both Spanish and English.Job summaryAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need...


  • Tlahuac, México Citi A tiempo completo

    Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness.Developed communication and diplomacy skills are required in order to guide, influence and...

  • Programme Management

    hace 3 semanas


    Tlahuac, México HSBC A tiempo completo

    **Sub-Director, HBMX Regulatory Reporting Framework****Role context and purpose**HBMX operates in a highly complex regulatory environment facing a number of government entities including CNBV, Bank of Mexico, CONDUSEF, Secretaria de Hacienda, SRE, among others. HBMX is required to deliver over 750 regulatory reports on a periodic basis to these various...

  • Value Stream Lead

    hace 4 días


    Tlahuac, México HSBC A tiempo completo

    Value Stream Lead **Role purpose** Operates across all Agile Teams in the VS Actively driving business delivery across all aspects of change. **Principal Accountabilities and Responsibilities** (_e.g., for Business, Customers and Stakeholders; internal control environment, etc.)_ - Drive and support the Agile Teams in the VS to deliver in alignment, at pace...

  • Learning Delivery

    hace 7 días


    Tlahuac, México HSBC A tiempo completo

    **Subdirección Capacitación y Talento WPB** Under the guidance of the Geographic COO (Business Management) the role holder will be responsible for developing and delivering impactful, creative and insight-led training and talent development business related strategies to drive employee awareness, understanding, engagement and alignment with the priorities...


  • Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    6+ Years of general experience. - 3+ years of performance metrics, process improvement or lean techniques experience. - Completed Bachelor's degree. - Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. - 3+ years of employee and performance management experience. - English advanced fluency (C1+) A Delivery...


  • Tlahuac, México SoftwareOne A tiempo completo

    Job Function: Software & Cloud Services The role:The IT Asset Management Practice Lead SAP Consultant will be part of the SAP Professional Services Team.**IT Asset Management Practice Lead Oracle**- Scope: Full-time | Office: all Latam, prefered Mexico, Brazil & Colombia | Hybrid Model_The IT Asset Management Practice Lead Oracle will be responsible for...